Adan Josue Chavez Escalante
Trujillo
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
7
7
years of professional experience
Work History
Assistant waiter
Princess Cruises
- Meeting and greeting customers, building strong relationships and taking orders
- Providing effective supervision of all food and beverage services
- Recommended wines and other drinks to customers
- Advising customers on meal choices and drink pairing where possible
- Taking passengers orders to galley staff
- Monitoring passengers experience and ensuring their satisfaction with food and service
- Preparing hot, cold and mixed drinks for passengers; and serving chill bottles of wine and other beverages
- Assisting the manager to clean and close the restaurant
- Menu memorization
- Great communication skills
- Problem-solving.
Assistant Waiter
MSC Cruise Line
- Meeting and greeting customers, building strong relationships and taking orders
- Providing effective supervision of all food and beverage services
- Recommended wines and other drinks to customers
- Advising customers on meal choices and drink pairing where possible
- Clean tables and prepare them for sittings
- Keep my working station clean
- Refill and distribute food items
- Maintain inventory of service stations and replenished needed condiments, silverware and napkins
- Assist any crew or staff members if need help for food choice
- Kept a good relationship with the workers and managers, built a harmony working environment
- Help coworker with their positions when they are busy such as buffet stations.
Waiter
Hotel IBIS
- Experienced and customer-oriented event waiter with a positive attitude and excellent communication skills seeking to join a dynamic team and contribute to the success of the establishment
- Provided excellent customer service and ensured guests' satisfaction resulting in 95% positive feedback
- Clean tables and prepare them for sittings
- Keep my working station clean
- Refill and distribute food items
- Observing proper hygiene and cleanliness
- Taking the order from the customers
- Perform the task giving my superior
- Creates a welcome environment for guests and was involved in the preparation of food items.
Quick service Attendant
DCL Disney Fantasy
- Pick up the Danish trolley from the bakery
- Switch all the machines ON and bring juice pourers
- Check all soda syrup and co2 cylinders if need replacement
- Clean tables and prepare them for sittings
- Keep my working station clean
- Refill and distribute food items
- Maintain inventory of service stations and replenished needed condiments, silverware and napkins
- Assist any crew or staff members if need help for food choice
- Kept a good relationship with the workers and managers, built a harmony working environment
- Help coworker with their positions when they are busy such as buffet stations
- Assisted the manger to let the new workers understand the job
- Follow established procedures and standards for cleanliness, to ensure a healthy and safe environment.
Seller
Madrid
01.2014 - 06.2017
- Meeting and greeting customers, building strong relationships
- Greeting and welcoming customers, identifying the needs of the customer, assisting in picking the right gift product
- Loading and unloading merchandise, labelling and displaying products in appropriate shelves
- Motivating customers to try new gift items
- The ability to communicate well, knowledge of using POS systems, cash handling skills, some knowledge of explaining the functions of certain products
- Involved in inventory count and tracking of broken items to be adjusted out of inventory.
Waiter
Paris Restaurant
02.2010 - 11.2013
- Greeting customers and making them feel welcome upon entering the restaurant
- Observing proper hygiene and cleanliness
- Taking the order from the customers
- Perform the task giving my superior
- Creates a welcome environment for guests and was involved in the preparation of food items
- Taking and giving orders.
Education
SEAMAN HOUSE LANGUAGE
NATIONAL INSTITUTE “Nueva Esperanza”
12.2013
FE Y ALEGRIA
12.2008
Skills
- Word - Intermediate
- Excel - Intermediate
Websites
Languages
Spanish
English
Basic Qualifications
- Positive (able to remain positive regardless of current task)
- Proactive (immediately communicates concerns and reacts to situations)
- Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors
- Receptive to special requests
- Good verbal and written communication skills
- Enthusiastic about interacting and helping Guests
Language Tests
ENGLISH LANGUAGE TEST for cruise ship staff- MARLINS, 97%
Seminars Trainings Courses
- Fire prevention and firefighting-theory only
- Passenger ship training certificate
- Elementary first aid-theory only
- Security awareness
- Personal survival techniques
- Personal safety and social responsibilities
Work References
- MSC Cruise Line, Italia, Clara Fuentes, +39 010 0898 310
- Grin Happiness Shop, Trujillo - Peru, Lener Lopez, 949030141
- Disney Cruise Line, Orlando USA, Jennifer Maine, 407 566 - 7589
- Paris Restaurant, Trujillo Peru, Anita Ruiz Cruz, 958519322
Emergency Contact
- Mrs. Jessica Escalante Cruz, (51) 926181042
- Mrs. Ysamar Fernandez Nima, 945316410
Phones
- 923950477
- 985316410
Visa C1d
20237568675
Personal Information
- Passport Number: 120797092
- Marital Status: Single
- Date of Birth: 06/18/91
- Nationality: Peruvian
Timeline
Seller
Madrid
01.2014 - 06.2017
Waiter
Paris Restaurant
02.2010 - 11.2013
Assistant waiter
Princess Cruises
Assistant Waiter
MSC Cruise Line
Waiter
Hotel IBIS
Quick service Attendant
DCL Disney Fantasy
SEAMAN HOUSE LANGUAGE
NATIONAL INSTITUTE “Nueva Esperanza”
FE Y ALEGRIA
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