Adrian Ortiz VIllavicencio

Technical Consultancy for projects such as:

a) Government regulations for new outdoor cabling standards

b) National subsidy projects for rural digital gap

c) Code development to tackle scam and spam calls and SMS

d) Solutions to combat mobile robbery, among others

• Manager For Network field Maintenance Project (Telefonica and Claro networks), with special mention in energy mobile site preventive maintenance (3500 sites)
• Project manager on deployment End-to-End O&M customer Digital Transformation using HUAWEI OWS solutions.
• Conducted NOC optimization assessment for Claro and Entel Customers;
• Manage Learning services for all customers based on their knowledge needs
• Network Safety regulations and Cybersecurity chairman for Huawei Peru commitee.

• Management of Huawei Customer Support Department, covering all Maintenance (post warranty) activities and professional delivery services for all Huawei customers (5 carrier, 10 enterprises). Revenue managed USD 25MM.
• Processes covered: Change Management and Incident Management (ITR) under software and hardware support all based on ITIL. Managing 3.5K tickets per year.
• In charge of department resource management under varied product lines such as: Wireless, Core Cloud, Optical, Microwave IT, OSS, and Software product lines, seeking and promoting new talent.

• Service Delivery Manager for for Post warranty maintenance project for Claro and Americatel customers. Seeking proper Cost, Risk and Finance results. Managing 1500 tickets per year.
• Handling resources and maintenance services and actions to preserve network integrity and safety for equipment’s under multiple technology such as Wireless, Core packet, Core Circuit, DWDM, SDH, Microwave, OSS and Software product lines installed on these customers keeping KPI deliverables under SLA. Revenue controlled USD 6MM per year.
• Establishing relationships with O&M and Planning customer teams (Customer relationship management) and controlling governance plan.

• Performing commissioning and integra on operations on roll- out and maintenance departments, working on Claro and Nextel customers
• Experience on installation, integration, and maintenance of controllers and base stations like BSC6900, BTS such as DBS3800, DBS3900, M2000, IPCLOCK, BTS3900, Femto, for 2, 3G and 3.5G, 4G technologies, among other products.

• Design processes to automatize and outsource roaming-coverage inter-operator agreements, processes to be spread from Spain for 12 participating countries (Telefonica Peru, Argentina, Chile, Colombia, Ecuador, Venezuela, Uruguay, Central America)
• Project establishment with all countries and tests for readiness before launch as well as follow up with all Telefonica members to ensure process execution and result achievement
• Study of new roaming solutions.

• Prepaid roaming service engineer developing projects such as: call correction, steering, prepaid roaming
• Ireg group member New roaming agreements coordinator
• In charge of complete configurations over GSM and GPRS Core (Nokia, Huawei, Tekelec)
• Signaling SS7 (Map, Isup, 3GPP, TCap) expert
• Core CS engineer working for new circuit installation, interconnection with other operators, portability technology.

• Expertise in monitoring and configurations in LDI network using VOIP technology built with Huawei, and Clarent voice gateway, SS, Cisco routers and others
• Responsibility on monitoring and recovery link outages. Coordinating with incumbent operators from the operation countries, and access, toll free, ITFS, DIDs, datacenters and data links providers for our international backbone.

• Supervising the financing contracts signed by State (FITEL) with Rural Telecom, Gilat and Telefonica for the installation, operation and maintenance of satellite telephones VSAT and internet connections in rural zones of Peru
• Constantly traveling, reviewing, and approving documents and informs sent to Osiptel, to finally generate the final supervision inform with subsidy purposes