ALESSANDRA LÓPEZ SANABRIA
LOS OLIVOS
Summary
To have the opportunity to continue developing me personally and professionally and be part of a work team where personal achievements and the performance of each employee are recognized.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
11
11
years of professional experience
Work History
Sales Associate
H&M
Lima
06.2019 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
GUEST SERVICES ASSOCIATE
TAXI DIRECTO
02.2017 - 05.2018
- Attention to the foreign costumers in English and Spanish, Soles and Dollars cash management
- Greeting, give assisting and directing guests to their cabs
- Answering all incoming calls and handling inquiries
- Offering the same service to Costa del Sol guests
Sales advisor
SUNTIME STORE
10.2016 - 01.2017
- Customer Support, Helping and giving advice about the accessory and souvenirs that the store offers to the guests
Supervisor/Secretary Assistent
INSERLOP SAC
01.2015 - 09.2015
- Supervising and giving support to the workers in field work
MUNICIPALIDAD DE LOS OLIVOS
10.2014 - 12.2014
- Support on the file and Assistance Control, contract review
ALTOMAYO SAC
08.2013 - 11.2013
- Worked in close collaboration with team members to ensure that customers received high quality of service, carefully taking orders, welcoming and seating guest, and monitoring quality and accuracy of order delivery
- Serving and clearing food following correct etiquette
Education
Some College (No Degree) - Computer Science
Northern Private University (UPN)
Los OlivosSkills
- Promotional support
- Upselling
- Retail loss prevention
- Product sales
- Service oriented
- POS system operation
- Multi-tasking strength
- Retail store operations
- Energetic self-starter
Complementaryinformation
Travel, Music, Sports, Nature, Books, Spending time with my family, Certificates, evaluations and documents are available if necessary.
Civilstate
Single
Languages
True, True, True, True, True, True, True, False, True, basic
Presentation
To have the opportunity to continue developing me personally and professionally and be part of a work team where personal achievements and the performance of each employee are recognized., With experience in writing documents, guest service, support in the archive, staff reception and assistance. With a high level of responsibility and productivity., Work ethic, Problem-Solving skills, Honesty, Hard working, Flexible
Personal Information
- Age: 25
- Place of Birth: Lima
Timeline
Sales Associate
H&M
06.2019 - Current
GUEST SERVICES ASSOCIATE
TAXI DIRECTO
02.2017 - 05.2018
Sales advisor
SUNTIME STORE
10.2016 - 01.2017
Supervisor/Secretary Assistent
INSERLOP SAC
01.2015 - 09.2015
MUNICIPALIDAD DE LOS OLIVOS
10.2014 - 12.2014
ALTOMAYO SAC
08.2013 - 11.2013
Some College (No Degree) - Computer Science
Northern Private University (UPN)