Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Kantorczyk

Macon

Summary

Excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Experience in residential and commercial settings. Adept at following instructions, maintaining a clean and tidy workspace, and working cooperatively with team members. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

11
11
years of professional experience

Work History

Housekeeping Supervisor

Georgia National Fairgrounds
02.2024 - Current
  • Conducted regular building inspections to verify compliance with housekeeping standards.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Placed orders for housekeeping supplies.
  • Assigned housekeeping staff to specific shifts and buildings based on abilities and daily requirements.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Housekeeper

Georgia National Fairgrounds
02.2019 - 05.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Customer Service Representative

Papa John's Pizza
09.2014 - 02.2019
  • Developed and trained new customer service representatives on the proper handling of customer inquiries
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Created a new customer database by entering customer information into a database

Education

None -

Georgia Southern University
Statesborough, GA

High School Diploma - undefined

Northside High School
Warner Robins, GA
05.2013

Skills

  • Customer service
  • Time management
  • Food service
  • Communication skills
  • Front desk
  • Computer skills
  • Typing
  • Fast Learner
  • Organizational Skills
  • Works well under pressure

Timeline

Housekeeping Supervisor

Georgia National Fairgrounds
02.2024 - Current

Housekeeper

Georgia National Fairgrounds
02.2019 - 05.2021

Customer Service Representative

Papa John's Pizza
09.2014 - 02.2019

High School Diploma - undefined

Northside High School

None -

Georgia Southern University
Alexandria Kantorczyk