AMBER BRECEVICH GUTIÉRREZ

Support for the different channels (Messenger, Whatsapp, Telegram) for the online casino platforms designed by the company.
Attend through chats the doubts of customers and help them with the processes.
Performing movements of the website.

Make payments and receive deposits on the platform of our provider.

Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.

I assisted clients of a car rental application through chats and emails, solving their doubts and verifying driver's licenses.
Approved and denied user accounts according to their profile and criminal record.

Provided technical support to customers with problems logging into the application.

Conducted thorough research to resolve disputes and identify areas for improvement, leading to enhanced customer experience.

Offered detailed information about products and binding coverage.

Contact with Chilean clients to offer hospitalization insurance.
Resolving doubts and objections with a client-centered service.

Assessed clients'' financial situations and risk tolerance, providing customized coverage recommendations in line with their unique profiles.

Advising clients on life insurance and closing online sales, ensuring a positive experience.