Amy Saavedra
Toronto
Summary
Dedicated and detail-oriented student seeking a customer service position to gain practical experience and contribute positively to your team. Possessing a strong commitment to delivering exceptional service, I am eager to apply my communication and problem-solving skills in a professional environment. As a quick learner with a proactive approach, I am confident in my ability to adapt to new challenges and contribute to a positive customer experience. I am enthusiastic about the opportunity to develop my skills in a real-world setting and contribute to the success of your team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dolly's Toys & Games
01.2022 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
TeamsamuraiX1
04.2021 - 10.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cashier
Chipotle
10.2020 - 11.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Ontario College Advanced Diploma - Computer Programming And Analysis
Georgebrown College
Toronto04.2026
Skills
- Appointment Scheduling
- Customer Complaint Resolution
- Goal Oriented
- Attention to Detail
- Fluent in Spanish and English
Timeline
Sales Associate
Dolly's Toys & Games
01.2022 - 09.2023
Customer Service Representative
TeamsamuraiX1
04.2021 - 10.2023
Cashier
Chipotle
10.2020 - 11.2021
Ontario College Advanced Diploma - Computer Programming And Analysis
Georgebrown College
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