Amy Gibson
Port Orange,US
Summary
Detail-oriented professional with a background in retail and healthcare reception. Recognized for excellent time management and integrity, consistently contributing to enhanced customer experiences and effective team performance.
Overview
14
14
years of professional experience
Work History
Cashier
Publix
Port Orange
01.2020 - 02.2024
- Processed customer transactions efficiently, ensuring accurate cash handling and maintaining register balance.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise for optimal visibility.
- Trained new employees on operational procedures and customer service standards to improve team performance.
Receptionist
Dr Kirby Podiatry
Port Orange Florida
01.2010 - 07.2019
- Managed multi-line phone system to efficiently route calls to appropriate staff.
- Scheduled patient appointments using electronic health record (EHR) software, optimizing daily operations.
- Handled patient inquiries and provided information about services, enhancing customer satisfaction.
- Maintained accurate patient records and ensured compliance with HIPAA regulations.
Education
No Degree - Medical Coding And Billing
Florida Technical College
Deland Florida05-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer relations
- Cash register operation
- Professionalism and courtesy
Timeline
Cashier
Publix
01.2020 - 02.2024
Receptionist
Dr Kirby Podiatry
01.2010 - 07.2019
No Degree - Medical Coding And Billing
Florida Technical College