Ana Vidaurre
Barranco
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Enrollment Specialist (TI)
OpenLoop
05.2023 - 12.2023
- Coordinated cross-departmental efforts in complex cases involving multiple specialists or facilities to ensure seamless insurance coverage for patients throughout their care journey.
- Prepared detailed reports outlining key metrics related to claim activity, enabling management to make informed decisions about resource allocation.
- Reviewed and manage more than 400 health providers coding information to report services and verify correctness.
- Communicated verification and authorization status updates with RCM department to facilitate decision-making for patient admissions and insurance coverage.
- Prepare and complete requests and tickets (JIRA), link letters and spreadsheets according to the
organization specifications. - Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Specialist Recruiter (HR)
ManpowerGroup
03.2021 - 05.2023
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Interact with professionals on different platforms such as Indeed and CareerBuilder, as well as social networks (LinkedIn, Facebook, and Twitter).
- Registration of candidate information in our tracking system and other internal databases (Avature, WorkDay).
- Interview candidates (external and internal) and guide them in the hiring process.
- Improved candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
- Work hand in hand with my team to meet the established KPIs, and I was awarded and highlighted as the best performer on more than one occasion.
Merchandise Cast Member
The Walt Disney Company
12.2017 - 08.2018
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Handled cash transactions accurately while employing excellent customer service techniques for positive experiences.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted in inventory management by accurately tracking stock levels and conducting regular audits for accuracy.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Collaborated with team members to achieve daily sales goals and maintain an efficient workflow.
People and Culture (HR)
Salvation Army
01.2014 - 12.2016
- Provide support in carrying out the annual schedule of workshops, advice, prevention and promotion of social issues, providing comprehensive care adapted to the specific socioeconomic sectors to be addressed, identifying relevant topics and organizing workshops and campaigns that address the unique needs and challenges faced each sector.
- Assist in the implementation of social campaigns by guiding effective communication strategies and outreach methods that are most likely to resonate with our target audience, from social media campaigns to printed materials and other forms of outreach.
- Promote internal dialogue and foster a sense of community by organizing workshops, competitions and talks that encourage participants to express themselves creatively and interact with each other in a positive and collaborative way.
Education
Bachelor of Arts - Marketing
Universidad San Ignacio De Loyola
Lima, PE12.2020
Technical - Graphic Design
Toulouse Lautrec
Lima12.2020
Associate of Arts - Business
San Ignacio University
Doral, FL12.2020
Skills
- Office Organization
- Corporate Compliance
- Employee Onboarding
- Problem-Solving
- Applicant Tracking Systems ATS
Accomplishments
- Best performer based on KPI's and team vote.
- Achieved 100% of quality through effectively helping with tickets tracking on Jira.
- Collaborated with team of 5 in the development of on boarding and training media material for new team members.
Visa Requirement
Patrocinio de visado requerido para trabajar en EE. UU.
Other Information
Top Performer en todos mis trabajos., Conocimientos de marketing: destacados resultados académicos en los cursos de Marketing e Investigación de mercados y lanzamiento de productos., Relaciones interpersonales: experiencia personalizada en atención al cliente. Anfitrión en eventos institucionales de la Universidad, premiada y destaca en Disney Company., Computación e Informática: dominio del MS Office., Ingles Nativo: aprendido en USA., Voluntariado: participación en programas sociales y de educación liderando actividades de habilidades sociales y musicales.
Additional Information
• Top Performer in all my jobs.
• Marketing knowledge: outstanding academic results in Marketing and Marketing courses.
Market research and product launch.
• Interpersonal relationships: personalized experience in customer service. Host at
institutional events of the University, awarded and highlighted in the Disney Company.
• MS Office knowledge.
• Native English: learned in the USA.
• Volunteering: participation in social and educational programs leading community activities.
social and musical skills.
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Enrollment Specialist (TI)
OpenLoop
05.2023 - 12.2023
Specialist Recruiter (HR)
ManpowerGroup
03.2021 - 05.2023
Merchandise Cast Member
The Walt Disney Company
12.2017 - 08.2018
People and Culture (HR)
Salvation Army
01.2014 - 12.2016
Bachelor of Arts - Marketing
Universidad San Ignacio De Loyola
Technical - Graphic Design
Toulouse Lautrec
Associate of Arts - Business
San Ignacio University
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