Ana Sofia Aramayo

• Co-founded a consulting business with a group of highly experienced professionals to help customers scale effectively with Salesforce through exceptional service.
• Lead Salesforce technology implementations while simultaneously engaging with prospective clients to identify and understand their business challenges and propose tailored Salesforce solutions.
• Drive business development initiatives by identifying new market opportunities, nurturing relationships with potential clients, and pitching Salesforce implementation services to secure new business.
• Manage project lifecycles, ensuring high-quality delivery within scope, timeline, and budget, while continuously engaging stakeholders and fostering long-term client relationships.
• Participate in client meetings, negotiations, and contract discussions, contributing to overall business growth and client satisfaction.
• Identify and train new team members, fostering a collaborative culture that motivates retention and enhances team performance.

Achievements:

• Grew Salesforce technology implementation business within 5 years by securing new clients through targeted outreach and relationship building.
• Expanded client base by 100% each year through networking, presentations, and tailored pitches that positioned Stratix Digital as a trusted Salesforce implementation partner.
• Developed and executed international sales strategies, driving Salesforce adoption across multiple sectors in key markets such as Peru, Argentina, Colombia, and the USA, resulting in consistent market expansion and revenue growth.

• Successfully led Salesforce projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Managed the end-to-end project lifecycle, coordinating cross-functional teams to ensure seamless integration of Salesforce solutions with the bank's core operations.
• Engaged with key stakeholders from various banking units to identify business needs and design Salesforce solutions tailored to streamline client onboarding and enhance customer service.
• Worked closely with the sales and relationship management teams to identify opportunities for leveraging Salesforce in expanding services to the existing client base, fostering cross-selling, and upselling initiatives.
• Conducted regular status meetings with bank executives to ensure project alignment with strategic objectives and secure buy-in for additional Salesforce capabilities.

Achievements:

• Enhanced customer service capabilities, resulting in a 35% increase in client satisfaction due to more efficient handling of service requests through Salesforce.
• Drove a 20% increase in revenue opportunities by enabling better tracking and identification of cross-sell and upsell opportunities within the existing client base.
• Improved internal communication and collaboration between front-office banking units and back-office operations by integrating Salesforce with core banking systems.