Andrés Guillermo Gerardo Otáñez Russián
Lima
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
The Seal
Lima, Perú
11.2018 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed marketing strategies designed to increase brand awareness within target markets.
Marketing Manager
Top Games B.V.
Willemstad, Curacao
11.2013 - 02.2018
- Analyzed market trends to identify potential opportunities for growth.
- Conducted customer research to gain insights into consumer behavior.
- Organized trade shows and exhibitions to promote brand awareness.
- Monitored competitors' activities to keep up with industry trends.
- Collaborated with internal teams on product launches and advertising strategies.
- Tracked budgets for all marketing initiatives and provided regular updates.
- Generated ideas to increase sales through creative promotions.
- Built relationships with influencers in the industry for increased visibility.
Sales Executive
Turismo Maso S.A.
Caracas, Venezuela
08.2011 - 10.2013
- Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
- Negotiated contracts with clients on behalf of the company.
- Attended industry events to build relationships with key contacts in the field.
- Trained junior sales staff on techniques for improving customer service experience.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
Education
High School Diploma -
Santo Domingo De Guzman
Caracas07-2001
Técnico Superior Universitario - Sales, Merchandising, And Marketing
ISUM – Instituto Universitario De Mercadotecnia
CaracasSkills
- Staff Supervision
- Project Management
- Business Administration
- Branding
- Business Development
- Contract Negotiations
- Motivation
- Proficient in Autocad
- Proficient in Photoshop
- Training and Coaching
Certification
- Gestion de Calidad - ISO 9001
- SSOMA - Seguridad, salud ocupacional y medio ambiente
Languages
Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Beginner
A1
Timeline
General Manager
The Seal
11.2018 - Current
Marketing Manager
Top Games B.V.
11.2013 - 02.2018
Sales Executive
Turismo Maso S.A.
08.2011 - 10.2013
High School Diploma -
Santo Domingo De Guzman
Técnico Superior Universitario - Sales, Merchandising, And Marketing
ISUM – Instituto Universitario De Mercadotecnia
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