ANGELINA LLERENA RIOJA
Arequipa
Summary
Adept Medical Interpreter and seasoned English as a Second Language Teacher, leveraged language fluency and strong memory retention to enhance patient care and elevate student language proficiency across prestigious institutions. Expert in medical terminology and ethical codes adherence significantly improved communication barriers, achieving a notable increase in patient and student satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Interpreter
Teleperformance
07.2022 - 05.2024
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Verified understood medical information for patients by simplifying any jargon.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
- Participated in ongoing professional development to stay current on medical industry trends, advances in medical terminology, and best practices for interpreters.
English as a Second Language Teacher
BRITANICO-ASOCIACION CULTURAL PERUANO BRITANICA
01.2023 - 07.2023
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Increased student confidence through regular feedback and personalized instruction.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Created new lesson plans based on course objectives.
- Developed activities and integrated technology to diversify instruction.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
English as a Second Language Teacher
UNIVERSIDAD CONTINENTAL
01.2021 - 08.2021
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Created new lesson plans based on course objectives.
- Increased student confidence through regular feedback and personalized instruction.
- Attended workshops to learn about student motivation and engaging learning activities.
- Coordinated language immersive field trips that allowed students to associate knowledge with real-world experiences.
- Established strong rapport with students, parents, and fellow educators, fostering positive relationships within the school community.
English as a Second Language Teacher
MICHIGAN CORPORATION
11.2018 - 12.2020
- Educated students in basics of English grammar and conversational speaking.
- Increased student confidence through regular feedback and personalized instruction.
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Created new lesson plans based on course objectives.
- Developed activities and integrated technology to diversify instruction.
- Coordinated language immersive field trips that allowed students to associate knowledge with real-world experiences.
- Emphasized critical thinking through small group activities.
- Mentored new teachers in ESL methodologies, providing guidance on effective classroom management techniques.
Front Desk Agent
Hard Rock Hotel Casino Lake Tahoe
12.2018 - 03.2019
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
English as a Second Language Teacher
Universidad Nacional De San Agustin
06.2018 - 11.2018
- Created new lesson plans based on course objectives.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Established strong rapport with students, parents, and fellow educators, fostering positive relationships within the school community.
- Attended workshops to learn about student motivation and engaging learning activities.
- Administered language proficiency tests and awarded highest-scoring students.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Emphasized critical thinking through small group activities.
Education
CAMBRIDGE CELTA CERTIFICATE - Teaching English As A Second Language (ESL)
International House Mexico - Cambridge
Mexico05.2022
Bachelor - Tourism And Hospitality
Universidad Catolica De Santa Maria
Arequipa, Peru12.2020
ETS TOEFL - Teaching English As A Second Language (ESL)
ETS TOEFL
UNITED STATES OF AMERICA06.2020
Bachelor - Teaching English As A Second Language (ESL)
Instituto Superior Thomas Jefferson
Arequipa, Peru12.2010
Skills
- Strong Memory Retention
- Medical Terminology
- Sight Translation
- Language Fluency
- Procedure interpretation
- Effective Note-taking
Languages
Spanish
Native language
English
Proficient
C2
French
Advanced
C1
Timeline
English as a Second Language Teacher
BRITANICO-ASOCIACION CULTURAL PERUANO BRITANICA
01.2023 - 07.2023
Medical Interpreter
Teleperformance
07.2022 - 05.2024
English as a Second Language Teacher
UNIVERSIDAD CONTINENTAL
01.2021 - 08.2021
Front Desk Agent
Hard Rock Hotel Casino Lake Tahoe
12.2018 - 03.2019
English as a Second Language Teacher
MICHIGAN CORPORATION
11.2018 - 12.2020
English as a Second Language Teacher
Universidad Nacional De San Agustin
06.2018 - 11.2018
CAMBRIDGE CELTA CERTIFICATE - Teaching English As A Second Language (ESL)
International House Mexico - Cambridge
Bachelor - Tourism And Hospitality
Universidad Catolica De Santa Maria
ETS TOEFL - Teaching English As A Second Language (ESL)
ETS TOEFL
Bachelor - Teaching English As A Second Language (ESL)
Instituto Superior Thomas Jefferson
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