Work Preference
Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Open To Work

Antonella Elias Delta

INLOG - Instituto Peruano de Logística Aplicada
San Isidro

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

WELFARE COORDINATORAssistantEditorial AssistantEditorial InternClient Relations Specialist

Work Type

Full TimePart Time

Location Preference

Remote

Important To Me

Work-life balanceCareer advancement
2
Languages
5
years of professional experience

Welfare Coordinator leading student and client support, admissions interviews, and licensing coordination in an academic setting. Managed welfare events, daily communication with students, tutors, and alumni, and supports the licensing file submitted to the Ministry of Education. Improved student satisfaction to 95%, retention to 85%, and tutor satisfaction to 96%.

Work History

WELFARE COORDINATOR

3 Years
INLOG - Instituto Peruano de Logística Aplicada | 08.2022 - 08.2025

Roles:

  • Oversaw all operations within the Student Welfare area.
  • Engaged with students, tutors, and alumni regularly.
  • Led the licensing team to prepare files for the Ministry of Education.
  • Admission interviews for new students
  • Development of archetypes
  • Planned and organized Student Welfare events.

Achievements:

  • Enhanced the student experience.
  • Optimized retention strategies.
  • Increased tutor satisfaction.
  • Improved student participation in surveys.
  • Obtained the institute's current licensing.

ACADEMIC ASSISTANT

1 Year 6 Months
INLOG - Instituto Peruano de Logística Aplicada | 01.2021 - 07.2022
  • Conducted competitor analysis to inform academic program development
  • Facilitated collaboration between departments and offered assistance.
  • Managing and coordinating internal communications
  • Managed internal communications to streamline information sharing among faculty
  • Constant interaction with students and graduates
  • Assistance in the preparation of reports and presentations across various areas
  • Conducting competitor analysis

TRAINEE

4 Months
INLOG - Instituto Peruano de Logística Aplicada | 08.2020 - 12.2020
  • Conducted competitor analysis to inform strategic decisions
  • Supervised faculty to ensure effective teaching and adherence to standards
  • Sent internal communications to facilitate information sharing across departments
  • Updating employee information in the company database
  • Supervision of faculty

Education

Professional Editing - Literature

Penguin Random House Grupo Editorial | Barcelona, España | 09-2026

BBA - Business Administration

Universidad De Piura | Lima, Peru | 02-2020

Skills

Client Relations & Engagement
Problem-Solving & Conflict Resolution
Effective Communication (Bilingual: Spanish & English)
Empathy and relationship building
Trend analysis & Data-Driven Decision-Making
Process optimization and continuous improvement
Strategic planning and goal setting
Decision-Making Under Pressure
Proficiency in Microsoft Office and Google Workspace

LANGUAGES

English
Full Professional
Spanish
Native or Bilingual

Timeline

WELFARE COORDINATOR

INLOG - Instituto Peruano de Logística Aplicada
08.2022 - 08.2025Read More

ACADEMIC ASSISTANT

INLOG - Instituto Peruano de Logística Aplicada
01.2021 - 07.2022Read More

TRAINEE

INLOG - Instituto Peruano de Logística Aplicada
08.2020 - 12.2020Read More

Penguin Random House Grupo Editorial

Professional Editing from Literature
Read More

Universidad De Piura

BBA from Business Administration
Read More
Antonella Elias Delta