Antuane María José Garcia Villanueva
Cercado de Lima
Summary
Dynamic professional with a proven track record at MUNICIPALIDAD DE LIMA, adept in administrative resolutions and legal research. Excelled in fast-paced environments, demonstrating exceptional organizational skills and analytical prowess. Skilled in digital drafting and effective communication, I thrive on challenges and drive improvements in operational efficiency.
Overview
5
5
years of professional experience
Work History
apoyo administrativo
24 JUZGADO CIVIL – PODER JUDICIAL
10.2019 - 11.2019
- Organized and maintained filing systems to ensure efficient document retrieval.
- Managed inventory and received documents, attaching them to the original file.
- Managed the reception and processing of notifications.
- Processed and endorsed checks efficiently.
Área Resolutiva
municipality of lima
Lima
03.2024 - 10.2024
- Collaborated with fiscalization workers to ensure compliance with administrative processes.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized various software and tools to streamline processes and optimize performance.
- Drafted administrative resolutions.
- Created organized Excel spreadsheets to enhance organizational efficiency.
Costumer Service Representative
teleperformance
Lima
10.2024 - Current
- Resolved customer inquiries regarding order placements on the website.
- Resolved customer issues related to undelivered packages.
- Provided and verified information to customers regarding their orders.
- Maintained stable relationships with clients to effectively assist them in various situations.
- Listened, understood, and assisted customers with their needs.
CCL
Teleperformance
Lima
11.2024 - 01.2025
- Provided support to agents by enhancing their knowledge in areas they were not fully proficient.
- Provided support to clients in complex situations that agents were unable to resolve.
Assistant
dental santiago
Lima
01.2024 - 03.2024
- Scheduled appointments throughout the day.
- Scheduled appointments and meetings throughout the month.
- Assisted patients with their needs during consultations.
Education
Derecho y Ciencias Políticas -
Universidad Privada del Norte (UPN)
12.2024
Nivel secundario -
Saco oliveros
12.2014
Nivel primario -
María de la providencia
12.2009
Nivel inicial -
Colegio ELIM
Skills
- English: intermediate
- Computer skills
- Decision-making
- Verbal communication
- Relationship building
- Calm under pressure
- Friendly, positive attitude
- FLUENT IN english
- Flexible and adaptable
Personal Information
- Age: 26
- DNI: 73240548
- Date of Birth: 10/07/98
- Marital Status: married
Timeline
CCL
Teleperformance
11.2024 - 01.2025
Costumer Service Representative
teleperformance
10.2024 - Current
Área Resolutiva
municipality of lima
03.2024 - 10.2024
Assistant
dental santiago
01.2024 - 03.2024
apoyo administrativo
24 JUZGADO CIVIL – PODER JUDICIAL
10.2019 - 11.2019
Derecho y Ciencias Políticas -
Universidad Privada del Norte (UPN)
Nivel secundario -
Saco oliveros
Nivel primario -
María de la providencia
Nivel inicial -
Colegio ELIM
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