ARLICH PORTILLO
Lima,ARE
Summary
Accomplished Executive with a proven track record at EXANCO SAC, enhancing customer satisfaction and expanding market presence through strategic partnerships and innovative solutions. Skilled in operations management and interpersonal communication, adept at mentoring teams and negotiating high-value contracts. Achieved significant improvements in organizational performance and customer relations.
Overview
13
13
years of professional experience
Work History
Executive
EXANCO SAC
02.2019 - Current
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
Project Manager
TELEFONICA DEL PERU
06.2018 - 12.2018
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Project Leader
WESTFIRE SUDAMERICA
08.2014 - 12.2017
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Achieved project success by efficiently allocating resources and managing schedules.
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Managed team meetings and discussed project's goals and objectives.
LEADER OF PROJECT
Prosegur
07.2011 - 06.2013
- Achieved project success by efficiently allocating resources and managing schedules.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Collaborated closely with clients to gather requirements and translate them into actionable project deliverables effectively.
- Streamlined project workflows by implementing efficient systems and processes.
- Optimized software development processes through continuous evaluation of tools, methodologies, and best practices.
- Developed comprehensive project plans, outlining scope, goals, timelines, resources, and risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Education
DOCTOR - Electrical Engineering
NATIONAL UNIVERSITY OF CALLAO
04-2025
Master of Science - Electronic Engineering
NATIONAL UNIVERSITY OF CALLAO
Lima, Peru12-2019
Bachelor of Science - Electronic Engineering
NATIONAL UNIVERSITY OF CALLAO
Lima, Peru04-2006
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
- Vendor negotiations
- Budget administration
- Sales expertise
- Product knowledge
- Customer service
Languages
Spanish
Native language
English
Intermediate
B1
Portuguese
Intermediate
B1
Italian
Intermediate
B1
Affiliations
- COLLEGE OF ENGINEERS OF PERU
Timeline
Executive
EXANCO SAC
02.2019 - Current
Project Manager
TELEFONICA DEL PERU
06.2018 - 12.2018
Project Leader
WESTFIRE SUDAMERICA
08.2014 - 12.2017
LEADER OF PROJECT
Prosegur
07.2011 - 06.2013
DOCTOR - Electrical Engineering
NATIONAL UNIVERSITY OF CALLAO
Master of Science - Electronic Engineering
NATIONAL UNIVERSITY OF CALLAO
Bachelor of Science - Electronic Engineering
NATIONAL UNIVERSITY OF CALLAO
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