Bence Dancs
Szodliget
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Bakery Cashier
Lipóti Bakery
08.2022 - Current
- Monitored self-checkout systems and provided help in resolving complex problems.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
Barista
Starbucks
02.2022 - 06.2022
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Followed exact recipes for mixing and preparing beverage and food items.
Coffee Specialist
Nespresso
08.2021 - 01.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Skilled in providing exceptional customer service and conducting coffee tastings and workshops.
- Assisted in developing new coffee recipes and sourced high-quality beans from different regions.
- Helped management keep adequate supply on hand by notifying of shortages.
Trainee Waiter
"Üvegház" Restaurant
05.2021 - 07.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Provided knowledgeable recommendations on wine pairings that complemented meal choices, enhancing overall enjoyment of dishes served.
Sales Assistant
H&M
08.2020 - 04.2021
- Managed inventory to ensure products were readily available for customers.
- Extensive product knowledge gained through training programs and on-the-job experience.
- Maintained store cleanliness and organized merchandise displays to enhance customer shopping experience.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Education
Bartender
Bestmixer Training Center
Budapest, Hungary07.2021
Barista
Bestmixer Training Center
Budapest, Hungary06.2021
Trade Marketing
Kálmán Bernáth Secondary Grammar School
Vác, Hungary06.2020
Skills
- Microsoft Office
- Call Response and Transfer
- Point of sale operation
- Customer Assistance
- Problem-Solving
Languages
Hungarian
Native language
English
Upper intermediate
B2
Spanish
Beginner
A1
Timeline
Bakery Cashier
Lipóti Bakery
08.2022 - Current
Barista
Starbucks
02.2022 - 06.2022
Coffee Specialist
Nespresso
08.2021 - 01.2022
Trainee Waiter
"Üvegház" Restaurant
05.2021 - 07.2021
Sales Assistant
H&M
08.2020 - 04.2021
Bartender
Bestmixer Training Center
Barista
Bestmixer Training Center
Trade Marketing
Kálmán Bernáth Secondary Grammar School
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