Bernardo Rivera
Arequipa
Summary
A Systems Engineering student with a diverse professional background spanning technology-focused roles and customer service positions. Fluent in both Spanish and English, I bring a unique blend of technical acumen and interpersonal skills to any team. Proven ability to adapt to dynamic environments, tackle challenges head-on, and collaborate effectively with cross-functional teams. Actively seeking opportunities to leverage my skills and contribute to innovative and growth-oriented organizations.
Overview
6
6
years of professional experience
Work History
IT Infrastructure Intern
Caja Arequipa
Arequipa
04.2023 - 07.2023
- Actively collaborated in the design and execution of cutting-edge technological projects, driving operational improvements across the organization.
- Spearheaded the renewal and deployment of enterprise server solutions, ensuring optimal performance and alignment with business objectives.
- Assisted the IT team in troubleshooting infrastructure-related issues, contributing to minimized downtime and business disruptions.
- Participated in cross-departmental meetings, providing valuable insights and recommendations for IT infrastructure enhancements.
Cook's Assistant
Chet's Bar & Grill at Big Sky Resort
Big Sky
12.2022 - 03.2023
- Supported lead cooks in the preparation of dishes, ensuring adherence to high-quality standards.
- Contributed to the organization of the kitchen, ensuring smooth operations and preparation flow.
Wait Staff & Cashier Lead
Headwaters Grille at Big Sky Resort
Big Sky
12.2022 - 03.2023
- Catered to customer needs, ensuring a memorable dining experience.
- Handled financial transactions, ensuring accuracy and integrity.
Chief Cashier & Team Trainer
Headwaters Grille at Big Sky Resort
Big Sky
12.2019 - 03.2020
- Oversaw the cash management process and ensured transparency in financial transactions.
- Led team training initiatives and played a pivotal role in the continuous improvement efforts at Headwaters Grille.
Wait Staff & Cashier Lead
Headwaters Grille at Big Sky Resort
Big Sky
12.2018 - 03.2019
Kitchen Assistant & Maintenance
Headwaters Grille at Big Sky Resort
12.2017 - 03.2018
Education
Bachelor of Science - Systems Engineering
Technological University of Peru
Arequipa, Peru07.2024
Skills
- Support Services
- Customer Relationship Management
- Call Management
- Activity Planning
- Data Collection
- User Support
- User Training
- Friendly and Patient
Interests
- Video Games
- Continuous Learning
- Technology
- Community Engagement
- Design (UI)
Languages
Spanish
First Language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Hard work is worthless for those that don't believe in themselves.
Naruto Uzumaki
Timeline
IT Infrastructure Intern
Caja Arequipa
04.2023 - 07.2023
Cook's Assistant
Chet's Bar & Grill at Big Sky Resort
12.2022 - 03.2023
Wait Staff & Cashier Lead
Headwaters Grille at Big Sky Resort
12.2022 - 03.2023
Chief Cashier & Team Trainer
Headwaters Grille at Big Sky Resort
12.2019 - 03.2020
Wait Staff & Cashier Lead
Headwaters Grille at Big Sky Resort
12.2018 - 03.2019
Kitchen Assistant & Maintenance
Headwaters Grille at Big Sky Resort
12.2017 - 03.2018
Bachelor of Science - Systems Engineering
Technological University of Peru
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