Betsy Luz Durand Alvarado
Huánuco
Summary
Dedicated professional with strong customer service and communication skills. Experienced in office administration, enhancing organizational efficiency and collaboration.
Overview
6
6
years of professional experience
Work History
Secretaria
Institución Educativa "NUESTRA SEÑORA DE LOURDES"
2024.08 - 2024.12
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Secretaria
Institución Educativa "NUESTRA SEÑORA DE LOURDES"
2023.01 - 2023.12
- Developed filing system that streamlined document access, reducing retrieval time significantly.
- Implemented office procedures that improved administrative efficiency and reduced processing errors.
- Trained new staff on office protocols, fostering a collaborative work environment and knowledge sharing.
- Coordinated correspondence with parents and stakeholders, enhancing communication channels within the institution.
Secretaria
Institución Educativa Integrada Privada "LUZ DIVINA"
2019.01 - 2022.12
- Managed daily office operations, ensuring smooth communication and workflow among staff and students.
- Organized and maintained accurate records, improving data retrieval efficiency for administrative tasks.
- Scheduled appointments and meetings, optimizing time management for faculty and administration.
- Assisted in planning school events, enhancing community engagement through effective coordination.
Education
PROFESIONAL TÉCNICO EN SECRETARIADO EJECUTIVO -
I.E.S.P "JUAN BOSCO DE HUÁNUCO"
Huánuco, Peru2020-01
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretaria
Institución Educativa "NUESTRA SEÑORA DE LOURDES"
2024.08 - 2024.12
Secretaria
Institución Educativa "NUESTRA SEÑORA DE LOURDES"
2023.01 - 2023.12
Secretaria
Institución Educativa Integrada Privada "LUZ DIVINA"
2019.01 - 2022.12
PROFESIONAL TÉCNICO EN SECRETARIADO EJECUTIVO -
I.E.S.P "JUAN BOSCO DE HUÁNUCO"