Carlos Arenas Lopez
Summary
Supply chain professional with 6 years of experience in the consumer goods industry. Achieved outstanding results through cross-functional collaboration and systemic contributions. Seeking growth and career development in a multinational company with purpose and social responsibility.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Experience Coordinator
Unilever Andina Peru S.A
Lima
10.2021 - Current
- Led the end-to-end customer logistics processes and service metrics, such as 'Case Fill Rate,' 'On-Shelf Availability,' and 'Days On Hand,' driving success for more than 40% of the business.
- Increased monthly sales by more than 150k€ through a 5% improvement in Case Fill Rate (from 89% to 94%) and enhanced On-Shelf Availability, capitalizing on incremental sell out worth 35K€ per month across customers.
- Implemented and executed a plan of Collaborative Planning, Forecasting, and Replenishment (CPFR) with customers, fostering strategic relationships and being recognized by them for driving high-impact projects.
Hair Care & Beauty Care Demand Planner
Procter & Gamble Peru
Lima
08.2019 - 09.2021
- Led demand forecasting and supply planning for 45% of business, collaborating with cross-functional teams from Finance, Marketing, and Sales.
- Designed supply contingency plan for Pantene mask relaunch, supporting category plans and achieving 400% increase in hair treatment market share compared to previous year.
- Implemented an optimized product supply strategy during the summer season based on commercial plans visibility and growth trends in 2020 and 2021. Resulting in a 3M€ sales increase for the Hair Care category.
Supply Network Operations Internship
Procter & Gamble Peru
Lima
02.2018 - 07.2019
- Mapped fee changes in the import process, recovering 200K€ of net savings per year behind automation of the container's reception plan.
- Headed automation initiative for communicating supply availability to sales force, which resulted in a user satisfaction rate exceeding 85% after roll-out.
- Led demand forecasting for 2 categories (Baby & Fem Care) with over 100 products and 5 production plants. Recognized quarterly for Forecast Accuracy metrics.
Education
Bachelor of Science - Industrial Engineering
National University of Engineering
Lima, Peru07-2019
Skills
- Consumer Goods Industry Expertise
- Customer Relationship Management (CRM)
- Demand and Supply Planning
- Promotional strategy
- Process Improvement
- Project management
- Effective communication
- Talent development
- Adaptability and flexibility
- Proficient use of SAP & MS Office
Languages
Spanish
First Language
English
Advanced (C1)
C1
Accomplishments
- Unilever Recognition 2023: Awarded with 2 Standards of Leadership: "Business Acumen" and "Purpose and Service". This prestigious recognition is granted to only 7% of the organization in Peru.
- P&G Platinum Award - Power of You: Execute with Excellence: Presented to the top 4% of the organization annually, I received this award for outstanding results in the 2020 fiscal year.
- Quarterly Award - Power of You: Innovation & Most Attractive SMO: Winner of the company’s quarterly recognition in OND '19 for leading innovation projects with commercial team.
Certification
- Selfleadership – The Ken Blanchard Companies.
- Positive Power & Influence Program - Situation Management Systems Consulting.
- Project Management PMI & SCRUM Master.
Timeline
Customer Experience Coordinator
Unilever Andina Peru S.A
10.2021 - Current
Hair Care & Beauty Care Demand Planner
Procter & Gamble Peru
08.2019 - 09.2021
Supply Network Operations Internship
Procter & Gamble Peru
02.2018 - 07.2019
- Selfleadership – The Ken Blanchard Companies.
- Positive Power & Influence Program - Situation Management Systems Consulting.
- Project Management PMI & SCRUM Master.
Bachelor of Science - Industrial Engineering
National University of Engineering
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