Carolina Fernandez
Underwriter Power|| Lawyer
Lima,Peru
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Account Manager of Energy Accounts
Marsh MacLennan
Peru, Lima
10.2021 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set and achieved company defined sales goals.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
Property Underwriter
Rimac Seguros Y Reaseguros
Peru, Lima
04.2017 - 10.2021
- Supported review and acceptance or denial of new or renewal business.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Monitored market conditions and economic trends to identify and limit potential risks.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
Senior Executive
Baprosa Corredor De Reaseguro
Perú, Lima
10.2016 - 03.2017
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Hired and managed new managers to drive business growth.
Insurance Specialist
Camposol
Peru, Lima
10.2014 - 09.2016
- Maintained high standards of customer service by building relationships with clients.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Account Executive
Pacifico Seguros Y Reaseguros
Peru, Lima
10.2010 - 09.2014
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Designed program and maintenance plans to monitor product inventories.
- Serviced accounts and proposed new products and services to maximize revenue.
Education
Bachelor of Science - Law And Political Science
Universidad Inca Garcilaso De La Vega
Peru 04.2007 - 07.2013
Bachelor of Applied Studies - Insurance And Risk Management
Universidad Del Pacifico
Peru 06.2015 - 02.2016
Bachelor of Applied Studies - Property And Liability Insurance
FASECOLDA
Colombia 07.2017 - 12.2017
Skills
Staff Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager of Energy Accounts
Marsh MacLennan
10.2021 - Current
Bachelor of Applied Studies - Property And Liability Insurance
FASECOLDA
07.2017 - 12.2017
Property Underwriter
Rimac Seguros Y Reaseguros
04.2017 - 10.2021
Senior Executive
Baprosa Corredor De Reaseguro
10.2016 - 03.2017
Bachelor of Applied Studies - Insurance And Risk Management
Universidad Del Pacifico
06.2015 - 02.2016
Insurance Specialist
Camposol
10.2014 - 09.2016
Account Executive
Pacifico Seguros Y Reaseguros
10.2010 - 09.2014
Bachelor of Science - Law And Political Science
Universidad Inca Garcilaso De La Vega
04.2007 - 07.2013
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