CESAR MARTINEZ
Lima
Summary
I am a communication-driven professional currently developing my experience in sales and customer service. My strong interpersonal skills allow me to build trust and resolve issues effectively. With a background as a chef, I’ve developed my ability to engage with customers directly and provide exceptional service. I am seeking opportunities where I can leverage my communication skills to contribute to business success.
Overview
6
6
years of professional experience
Work History
Customer Success Manager
Leadsnack.co
07.2024 - Current
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Managed and maintained a portfolio of key accounts, fostering long-term relationships.
- Managed crisis situations, ensuring minimal impact on customer satisfaction and loyalty.
Senior Chef De Partie
Gracy's Arts & Supper club
Valletta
06.2024 - 01.2025
- Company Overview: Fine dining restaurant, with a strong demand for details. Mediterranean cuisine.
- Fine dining restaurant, with a strong demand for details. Mediterranean cuisine.
Chef De Partie
One80 Gozo - One 80 Valletta
Gozo
02.2023 - 06.2024
- Company Overview: Mediterranean high-class cuisine, top quality ingredients.
- Oversaw the grill and garnish station.
Head Chef
Laguna Azul Hotel
Tarapoto
06.2022 - 02.2023
- Company Overview: Hotel-restaurant in the Peruvian jungle, regional cuisine using many of the tropical ingredients from the area.
- In charge of the staff.
- Developed new menu.
- Investigated new ingredients.
Head Chef
Bizzo Peru
Lima
04.2021 - 06.2022
- Company Overview: Angus meat barbecue and burger restaurant.
- First and great experience as a kitchen manager.
- In charge of creation and execution of the menu.
- Managed warehouse and inventory.
Line Cook
Azotea Doce
Lima
01.2019 - 04.2021
- Company Overview: Peruvian signature cuisine with Mediterranean influence.
- Cook in the hot line.
- In charge of the station for the last two months.
- Worked in a constant rush that strengthened my resistance to pressure.
- Peruvian signature cuisine with Mediterranean influence.
Education
Gastronomy and culinary arts -
Le Cordon Bleu Peru
Bachelor in Arts - Theater
PUCP
LimaSkills
- Self-management
- Oral communication
- Time management
- Teamwork
- Customer relationship management
- Communication skills
- Client retention strategies
Personal Information
- Date of Birth: 12/06/97
- Nationality: Peruvian
Languages
- Spanish
- English
Place Of Birth
Lima, Peru
Extra Experience
Chef/TV show presenter, Explanation and execution of recipes on live and recorded Peruvian television.
Timeline
Customer Success Manager
Leadsnack.co
07.2024 - Current
Senior Chef De Partie
Gracy's Arts & Supper club
06.2024 - 01.2025
Chef De Partie
One80 Gozo - One 80 Valletta
02.2023 - 06.2024
Head Chef
Laguna Azul Hotel
06.2022 - 02.2023
Head Chef
Bizzo Peru
04.2021 - 06.2022
Line Cook
Azotea Doce
01.2019 - 04.2021
Gastronomy and culinary arts -
Le Cordon Bleu Peru
Bachelor in Arts - Theater
PUCP
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