Cesar Valle
Lima,Peru
Summary
Proactive professional offering over 5 years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing Crew Member position focused on providing exceptional customer service to passengers. Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Flexible hard worker ready to learn and contribute to team success.
Overview
8
8
years of professional experience
Work History
Cabin Crew Member
insel air aruba
Aruba, Aruba
09.2015 - 09.2017
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
- Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
- Cross-trained shift personnel in various roles and tasks by frequently rotating assignments.
- Managed employees by checking proper uniform attire and use of safety equipment.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Took measures during unusual conditions to maximize safety of customers and crew.
Passenger Service Agent
General Air services
Aruba, Aruba
02.2010 - 09.2015
- Greeted passengers and provided boarding instructions.
- Collected baggage charges and accepted baggage for check-in.
- Managed gate, ramp and cabin services for each flight.
- Utilized PA system to announce departures and changes to landings.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
High School Diploma -
Educacion Profesional Basico
Aruba07.2010
Skills
- Problem Solving
- Decision Making
- Team Collaboration
- Team Leadership
Languages
Spanish
First Language
English
Advanced
C1
Dutch
Advanced
C1
Timeline
Cabin Crew Member
insel air aruba
09.2015 - 09.2017
Passenger Service Agent
General Air services
02.2010 - 09.2015
High School Diploma -
Educacion Profesional Basico
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