Clayton Smith
Victoria
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Finance Manager
Steve Marshall Ford Lincoln
02.2023 - Current
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
General Sales Manager
Galaxy Motors
03.2022 - 01.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Purchased used car inventory daily
- Managed vehicle pricing
- Trained Finance and Sales managers
- Approved all estimates from the service department
- Worked with the marketing team to ensure all vehicles are accurately displayed online
- Upheld company policies and implemented standards fairly.
Sales Manager
Galaxy Motors
03.2021 - 03.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Held weekly meetings with Sales Associates to identify techniques to overcome sales obstacles.
- Produced contracts, reports, letters, and proposals for clients.
- Managed the CRM to ensure a customers information is being captured
- Trained and executed a sales process at a high level
Finance Manager
Galaxy Motors
09.2019 - 03.2021
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Proactively identified solutions for customers experiencing credit issues.
- Maintained one of the highest averages in the group
- Built value while selling various products, and ensured all customers left with a clear understanding of the product
- Maximized all approvals by utilizing inside sales reps and district managers
- Ensured all contracts were funded on time
Sales Associate
Galaxy Motors
07.2016 - 09.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained a 12 car rolling average
- Followed up with clients to retain repeat business
- Utilized the CRM to collect data, schedule appointments, and follow up with internet inquiries
Education
High School Diploma -
Ladysmith Secondary
Ladysmith, BC06.2015
Skills
- Sales Statistics Analysis
- Corrective Actions
- Team Recruiting and Onboarding
- Team Member Motivation
- Revenue Generation
- Persuasive Selling
- Lender Relations
- Profitability Improvement
- Deal Structuring
- Prospecting and Cold Calling
Certification
Licensed with VSA
Timeline
Finance Manager
Steve Marshall Ford Lincoln
02.2023 - Current
General Sales Manager
Galaxy Motors
03.2022 - 01.2023
Sales Manager
Galaxy Motors
03.2021 - 03.2022
Finance Manager
Galaxy Motors
09.2019 - 03.2021
Sales Associate
Galaxy Motors
07.2016 - 09.2019
High School Diploma -
Ladysmith Secondary
Similar Profiles
Paige PlestedPaige Plested
Office Administrator/ Service Writer at Steve Marshall Ford LincolnOffice Administrator/ Service Writer at Steve Marshall Ford Lincoln
Patrick MorrisonPatrick Morrison
General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)
Elizabeth RuizElizabeth Ruiz
IT Support Specialist at Ken Stoepel Ford Lincoln | Central Texas | Ford DealerIT Support Specialist at Ken Stoepel Ford Lincoln | Central Texas | Ford Dealer
Noni HarrisonNoni Harrison
Out of School Care Leader at View Royal Out of School Care SocietyOut of School Care Leader at View Royal Out of School Care Society
Ava FariasAva Farias
Carhopper at Sonic Drive-InCarhopper at Sonic Drive-In