Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtnie Thomas

Columbus

Summary

exceptional customer service and team collaboration. Skilled in machine operation and quality assurance, consistently enhancing workflow efficiency. Adept at maintaining composure in high-volume settings, ensuring seamless workflow. Recognized for training new staff and optimizing service processes.

Overview

6
6
years of professional experience

Work History

Production Worker

Earthley Wellness
Columbus, Ohio
01.2023 - 12.2025
  • Operated machinery to assemble wellness products efficiently.
  • Maintained cleanliness and organization of workstations to ensure safety compliance.
  • Assisted in quality control inspections to uphold product standards.
  • Collaborated with team members to optimize workflow processes.
  • Packaged finished goods accurately for distribution and shipment.
  • Conducted regular equipment maintenance to minimize downtime and enhance productivity.
  • Trained new employees on operational procedures and safety protocols.

Server

Harry Buffalo
Columbus, Ohio
05.2023 - 10.2024
  • Provided exceptional customer service, ensuring positive dining experiences.
  • Managed order accuracy and timely delivery to guests.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Maintained cleanliness and organization of dining area according to health standards.
  • Adapted quickly to fast-paced environments during peak hours, maintaining composure under pressure.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Togo Specialist/ Server

Olive Garden
Columbus, Ohio
02.2020 - 12.2023
  • Facilitated guest experiences by promptly addressing inquiries and resolving concerns.
  • Assisted in training new staff on service protocols and restaurant operations.
  • Coordinated with kitchen staff to ensure timely order delivery and food quality.
  • Supported management in maintaining compliance with health and safety regulations.
  • Collaborated with team members to streamline service processes and improve efficiency.
  • Followed all company policies and procedures to deliver quality work.

Education

High School Diploma -

Horizon Science Academy
Columbus, Ohio

Skills

  • Strong work ethic
  • Professional appearance
  • Cleanliness standards
  • Memory retention
  • Team collaboration
  • Quality control
  • Exceptional customer service
  • Take-out service
  • Server training
  • Liquor, wine, and food service
  • Calm demeanor
  • High volume dining
  • Heavy lifting
  • Machine operation
  • Quality assurance
  • Product assembly
  • Complex Problem-solving
  • Efficient communication

Timeline

Server

Harry Buffalo
05.2023 - 10.2024

Production Worker

Earthley Wellness
01.2023 - 12.2025

Togo Specialist/ Server

Olive Garden
02.2020 - 12.2023

High School Diploma -

Horizon Science Academy
Courtnie Thomas