Courtnie Thomas
Columbus
Summary
exceptional customer service and team collaboration. Skilled in machine operation and quality assurance, consistently enhancing workflow efficiency. Adept at maintaining composure in high-volume settings, ensuring seamless workflow. Recognized for training new staff and optimizing service processes.
Overview
6
6
years of professional experience
Work History
Production Worker
Earthley Wellness
2023.01 - 2025.12
- Operated machinery to assemble wellness products efficiently.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Assisted in quality control inspections to uphold product standards.
- Collaborated with team members to optimize workflow processes.
- Packaged finished goods accurately for distribution and shipment.
- Conducted regular equipment maintenance to minimize downtime and enhance productivity.
- Trained new employees on operational procedures and safety protocols.
Server
Harry Buffalo
2023.05 - 2024.10
- Provided exceptional customer service, ensuring positive dining experiences.
- Managed order accuracy and timely delivery to guests.
- Collaborated with kitchen staff to streamline food preparation processes.
- Maintained cleanliness and organization of dining area according to health standards.
- Adapted quickly to fast-paced environments during peak hours, maintaining composure under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Togo Specialist/ Server
Olive Garden
2020.02 - 2023.12
- Facilitated guest experiences by promptly addressing inquiries and resolving concerns.
- Assisted in training new staff on service protocols and restaurant operations.
- Coordinated with kitchen staff to ensure timely order delivery and food quality.
- Supported management in maintaining compliance with health and safety regulations.
- Collaborated with team members to streamline service processes and improve efficiency.
- Followed all company policies and procedures to deliver quality work.
Education
High School Diploma -
Horizon Science Academy
Columbus, OhioSkills
- Strong work ethic
- Professional appearance
- Cleanliness standards
- Memory retention
- Team collaboration
- Quality control
- Exceptional customer service
- Take-out service
- Server training
- Liquor, wine, and food service
- Calm demeanor
- High volume dining
- Heavy lifting
- Machine operation
- Quality assurance
- Product assembly
- Complex Problem-solving
- Efficient communication
Timeline
Server
Harry Buffalo
2023.05 - 2024.10
Production Worker
Earthley Wellness
2023.01 - 2025.12
Togo Specialist/ Server
Olive Garden
2020.02 - 2023.12
High School Diploma -
Horizon Science Academy