Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Customer Service Representative/Cashier
Bulk Barn
08.2023 - Current
- Provide friendly and efficient customer service, assisting with product inquiries and purchases.
- Operate POS systems and handle cash, credit, and debit transactions accurately.
- Maintain cleanliness and organization of the store and merchandise displays.
- Follow health, safety, and sanitation guidelines to ensure a safe shopping environment.
(Part-Time)
Production Worker
Prince Edward Aqua Farms
03.2023 - Current
- Handle, clean, and pack fresh mussels and oysters adhering to food safety standards.
- Maintain a clean and hazard-free work area in compliance with safety protocols.
- Accurately label and weigh seafood products for distribution.
- Monitor and maintain equipment flotation requirements.
Customer Service Supervisor
Mac’s Convenience Store
01.2022 - 03.2023
- Led a team of front-line employees ensuring exceptional service delivery.
- Resolved customer complaints professionally and in a timely manner.
- Oversaw cashier operations, optimized store layout for improved flow.
- Delivered staff training and performance reviews.
Material Handler
All Staff
10.2020 - 10.2021
- Verified and pulled materials based on production needs.
- Conducted pre-use inspections and organized material storage.
- Reported and supported equipment maintenance.
Welder & Quality Inspector
Trillium Interim Staffing
12.2018 - 10.2020
- Conducted weld inspections and quality assessments of fabricated parts.
- Suggested corrective welding methods and demonstrated best practices.
- Created detailed reports to support ongoing improvements.
Quality Inspector
Canadian Executive Search (Marwood Plant)
11.2018 - 08.2019
- Performed product assessments and defect identification.
- Contributed process enhancements and documented all findings.
- Participated in cross-functional quality assurance teams.
Crew Member
McDonald’s
09.2018 - 11.2018
- Supported takeout and mobile order delivery operations.
- Maintained hygiene and safety standards in the kitchen and front of the house.
- Delivered excellent customer service in a fast-paced environment.