David Lau Ayllón

• Led design definition, vision, roadmap, and strategy of assigned products to drive revenue generation, profitability improvement, and value chain efficiencies.
• Managed the full lifecycle of deployed products.
• Annual value of products in production:

Fleets: S/ 1.5 MM
Giftcard: S/. 3 MM
Processing for other acquirers: S/. 2 MM
Point redemption for issuer loyalty programs: S/. 3 MM

Projects: S/. 5 MM

• Project lead for closed-loop processing and value-added financial products (redemption, Loyalty, Crypto and BNPL).
• Financial and functional justification of new projects.
• Continuous improvement of user experience (UX).
• Intermediate JIRA management.
• Successful implementation of agile methodologies.
• Monitored performance metrics post-release to evaluate success of new features or products.
• Identified risks associated with product initiatives and proposed mitigation strategies.
• Coordination and presentation of products with various stakeholders.
• Developed process documentation related to the product life cycle management.
• Conducted market research to understand customer needs and preferences.
• Conducted market research to understand competitive landscape and trends in the industry.
• Managed sprints and monitored progress against project timelines.
• Collaborated with development teams to ensure successful delivery of products.

• Led the design definition, vision, roadmap, and strategy of the assigned products. Focused on generating revenue and improving profitability, as well as implementing efficiencies along the value chain.
• Annual value of products in production: S/. 2 MM (⬆⬆ 240% vs 2021)
• Fraud and dispute recovery.
• Fraud prevention and 3DS authentication.
• Evidence recovery.
• Customer portfolio management.
• Monitored authorization conversion rates, analyzing improvement in rejection types and leading working groups with main issuers and clients, improving by 3% by the end of 2023.
• Continuous UX improvement.
• Solid knowledge of acquiring and brand relationships.
• Attention to and implementation of brand mandates on authorization and disputes.
• Generation of KPIs in Power BI.

• Managed capex and investment projects for the company
• Implemented MRO sourcing strategies, resulting in cost savings and increased efficiency.
• Developed and implemented processes to streamline operations and increase efficiency.
• Oversaw KPIs implementation
• Prepared detailed reports outlining current purchasing activities as well as forecasts for future needs.
• Handled the management of negotiation and tender processes across different projects
• Implemented supplier development programs to improve productivity and quality standards.

• Researched potential new suppliers in order to find the best value for goods and services.
• Assisted in developing sourcing plans by researching new products and suppliers that meet organizational requirements.
• Managed inventory control systems to track stock levels, deliveries and related information.
• Developed relationships with vendors to secure better prices and payment terms.
• Negotiated pricing and delivery terms with suppliers.
• Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
• Prepared bid documents for tender process management according to company's policies and procedures.
• Resolved any discrepancies between purchase orders and actual receipts of goods or services.

• In charge of reviewing and opening SOAT claims nationwide.
• Opening claims for all branches reported through Salesforce, letters, invoices, internal coordinator assistance, and other means.
• Opening claims when the Bonds and Sureties area and the Legal area indicate the execution of guarantees.
• Creating SOAT client codes and requesting updates to policy data (pending plates, unissued policies, etc.).
• Reporting any fraud suspicions to the Fraud area upon case review.
• Entering the amount of SOAT guarantee letters.
• Issuing a monthly report of cases whose policies have not been entered into the system.

• Buyer responsible for closing the National Economato, Cleaning Supplies, and Bath Articles tender, achieving process improvement, savings, and distribution. Estimated savings: S/. 350,000/year.
• Responsible for creating a list of hotels nationwide that meet the company's established amounts and payment conditions, standardizing accommodation as budgeted.
• Responsible for awarding various service providers; stamps, business cards, etc.
• Direct contact with suppliers; price negotiation and purchase conditions.
• In charge of tenders according to portfolio, optimizing processes and needs to achieve significant savings.
• SAP MM Module expertise: Daily review of purchase requisitions, validation of supports, and generation of purchase orders.
• Preparing price comparison charts and criteria for purchasing goods, assets, and services.
• Actively participating in strategic projects and process improvement initiatives for the area.
• Supplier management and validation.

• Created reports on the status of current orders, inventory levels, and deliveries.
• Identified discrepancies between purchase orders, invoices and delivered items.
• Negotiated prices and terms with vendors to secure favorable deals.
• Prepared detailed reports summarizing purchasing activities on a regular basis.