David Salomon Ybarra Luna

• Greeted visitors and managed front desk check-ins with consistent, professional service.
• Scheduled appointments and maintained daily office calendars.
• Filed client records and updated administrative paperwork.
• Coordinated office supplies and maintained inventory to ensure availability of essential materials.
• Supported Hopedaje Jhiianpool staff with scheduling and clerical tasks.
• Handled incoming mail and organized outgoing deliveries.
• Welcomed visitors and customers by greeting and answering or directing inquiries.
• Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
• Maintained reception area cleanliness and tidiness.
• Handled diverse needs for clients in-person, by phone or through email.
• Responded promptly to emails from customers and other departments within the organization.
• Greeted visitors and customers warmly, offering refreshments when requested.
• Received parcels, routed mail and opened packages for staff.
• Maintained office supply inventory and placed orders to meet demand.
• Screened and responded to emails, messages and other correspondence, freeing up senior management.
• Obtained and processed payments from clients for products and services.
• Performed data entry and other administrative tasks to support departments.
• Managed the distribution of incoming mail, faxes, and packages.
• Created spreadsheets to track customer information such as contact details and preferences.
• Prepared documents such as reports, memos, letters, contracts, and Microsoft Office Suite applications.
• Managed office cleaning and sanitizing to comply with infection control protocols.
• Managed appointment calendar to ensure efficient scheduling of meetings and events. and balanced schedules to promote optimal productivity.
• Organized files and spreadsheets to simplify staff access or retrieval.
• Adhered to company policies regarding the confidentiality of sensitive information.
• Arranged maintenance visits for office equipment to ensure proper functioning, such as computers or printers.
• Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
• Cultivated relationships with vendors to negotiate favorable pricing for office supplies, contributing to budget management.
• Participated in regular training sessions related to customer service best practices.
• Contracted with vendors and liaised with building management to schedule office equipment or facilitate facility repairs.
• Supported the HR team by conducting new hire orientations or onboarding sessions for new employees.
• Compiled monthly expense reports for senior management review.
• Facilitated smooth communication between staff and senior management through diligent message delivery.
• Created presentations using Microsoft Office software applications.
• Resolved customer complaints or answered customer questions.
• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Coordinated with other supervisors, and combined group efforts to achieve goals.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Issued work schedules, duty assignments and deadlines for office or administrative staff.
• Recommended solutions related to staffing issues and proposed procedural changes for managers.
• Reviewed employees' work to check adherence to quality standards and proper procedures.
• Implemented departmental policies and standards in conjunction with management to streamline internal processes.
• Interpreted and explained work procedures and policies to brief staff.
• Guided employees in handling difficult or complex problems.
• Provided leadership, insight and mentoring to newly hired employees by supplying knowledge of various company programs.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Analyzed financial activities of the department to share budgetary input with managers.
• Computed balances, totals or commissions to support the accounting team.
• Recruited, interviewed and selected employees to fill vacant roles.

• Greeted guests and answered questions about menu items.
• Delivered exceptional customer service, fostering repeat business through attentive and personalized interactions.
• Took orders from patrons accurately and efficiently.
• Brought food and beverages to tables in a timely manner.
• Assisted with setting up the dining area before the shift began.
• Followed all safety and sanitation regulations when handling food or drinks.
• Performed cashier duties such as taking payments, counting change, and issuing receipts.
• Ensured all dishes were prepared according to recipe standards.
• Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
• Cleared away dirty dishes from tables after each course was finished.
• Set up banquet rooms for special events including weddings, parties, business meetings.
• Informed customers of the daily specials in an engaging manner.
• Suggest additional items to customers based on their preferences and needs.
• Ensured availability of condiments, silverware, and napkins to enhance guest dining experience.
• Answered phone calls for reservations or takeout orders in a professional manner.
• Assisted cooks by prepping ingredients for meals before service.
• Delivered accurate checks at the end of each meal period.
• Stocked shelves with supplies such as utensils, cups, glasses.
• Cleaned dining room chairs, tables, floors and other surfaces regularly.
• Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
• Facilitated timely food delivery from the kitchen, while accommodating additional requests to enhance guest satisfaction and dining enjoyment.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Calculated charges, issued table checks and collected payments from customers.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Informed customers about specials, and advised upselling additional food and drink items.
• Completed opening and closing checklists to ensure smooth restaurant operations.
• Suggest additional items to customers to increase restaurant sales.
• Resolved customer concerns promptly, enhancing overall dining experience and ensuring satisfaction through effective communication with management.
• Stocked server areas with supplies before, during and after shifts.
• Presented menus to patrons, answered questions about menu items and made recommendations.
• Reviewed daily specials, menu changes and service specifications.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
• Recorded patrons' meal options, identifying dietary needs or special requests to correctly transmit orders.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Served food and beverages to patrons and confirmed complete orders.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Maintained a polite and professional demeanor with patrons to encourage inquiries and order placements.
• Set up tables between patrons to reduce wait time.
• Checked with guests to get feedback on the food served.
• I resolved issues, brought additional items and refilled beverages in the fridge.
• Presented menus and answered questions regarding items.
• Explaining menu items, describing ingredients and cooking methods upon request.
• Trained new employees to perform duties.
• Informed customers of daily specials and signature menu items.
• Took reservations and to-go orders to streamline the process for both the customer and the restaurant.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Stocked service areas with supplies during slow periods.
• Reconciled cash drawers at the end of shifts to verify sales totals.
• Responded to ad hoc cleaning duties at end of shift.
• Brought wine selections to tables with appropriate glasses and poured for customers.
• Assisted in preparing salads, appetizers and desserts to speed up food service.

As a Retail Seller, I provided competent information about our products and services in a timely manner and in detail.

• Greeted customers, responded to inquiries and provided product knowledge.
• Provided excellent customer service by anticipating customer needs.
• Built relationships with customers to increase likelihood of repeat business.
• Recommended merchandise to customers based on needs and preferences.
• Demonstrated knowledge of products available for sale including features, benefits and uses.
• Answered store and merchandise questions and led customers to the desired items.
• Assisted customers with purchases by sharing merchandise and pricing information.
• Operated cash register and handled customer payments accurately.
• Processed returns, exchanges and refunds in accordance with store policies.
• Maintained high feedback ratings from customers by responding quickly to questions and problems.
• Tracked daily sales figures and reported insights to management, contributing to informed decision-making.
• Developed strategies to increase sales volume through cross-selling techniques.
• Executed pricing changes on merchandise, ensuring compliance with established guidelines while maximizing sales potential.
• Greeted customers to determine wants or needs.
• Organized back-room stock and maintained inventory levels.
• Maintained store appearance by cleaning shelves, counters and floors.
• Assisted with merchandising and restocking shelves.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Organized the store by returning merchandise to proper areas and restocking displays.
• Cultivated customer relationships and presented tailored promotions, enhancing shelf space utilization and boosting sales.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote the item.
• Watched for and recognized security risks and thefts in order to prevent or handle situations.
• Recognizing potential theft situations and taking appropriate action according to company policy.
• Adhered to all safety regulations in handling hazardous materials or equipment.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Resolved customer complaints in a professional manner while following company protocol.
• Assisted other departments during peak hours to ensure smooth operations.
• Attended team meetings for updates on company policies, promotions and initiatives.
• Performed opening and closing duties such as setting up registers with required supplies.
• Identified opportunities to improve operational efficiency by streamlining processes.
• Demonstrated self-service kiosks or software to help customers process purchases.
• Utilized CRM to personalize customer experience.
• Developed new business and maintained existing sales to achieve profitable revenue growth.
• Leveraged social media channels and other online platforms to connect prospective buyers with products and services.
• Reached out to pre-qualified leads to gauge interest and determine wants and needs.
• Managed documentation to facilitate transactions and drive smooth sales close.
• Worked with channel partners to close business based on customer purchasing requirements.
• Established, tracked and closed new business targets to meet long-term growth objectives.
• Analyzed weekly reports to identify areas of improvement in the store's performance.
• Recommended, selected and located merchandise based on customer desires.
• Described merchandise and explained use, operation and care.
• Watched for and recognized security risks and thefts in order to prevent or handle situations.
• Prepared merchandise for purchase or rental.

• Prepared kitchen stations for Alta Sanctuary meal service and daily food workflow.
• Handled food prep tasks following sanitation and safety standards in the sanctuary kitchen.
• Monitored ingredient freshness and rotated stock for Alta Sanctuary kitchen supplies.
• Cleaned equipment, counters, and prep areas to support safe meal service.
• Assembled plated meals and coordinated timing with the service team.
• Restocked dry goods, cold items, and kitchen tools during busy shifts.
• Assisted staff with recipe steps and kitchen organization for consistent service.
• Maintained orderly work areas to support calm, efficient Alta Sanctuary operations.
• Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
• Followed health and safety guidelines for food preparation and service.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Completed various tasks assigned by the supervisor to support kitchen operations.
• Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
• Transitioned efficiently between cooking stations to support meal preparations. between different cooking stations to assist with meal preparations.
• Stocked and replenished kitchen supplies and ingredients as needed.
• Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
• Consistently maintained high standards of personal hygiene during shifts.
• Operated various kitchen appliances such as mixers, slicers, ovens, grills.
• Contributed to successful kitchen operations with smooth handling of daily checklists.
• Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
• Organized all storage areas in an efficient manner to maximize space utilization.
• Ensured that all dishes were prepared in accordance with restaurant standards.
• Checked stock regularly and discarded unsafe food to protect customers.
• Unloaded food and supplies from delivery trucks to appropriate storage locations.
• Inspected dining area prior to opening for any maintenance issues requiring attention.
• Assisted the cook team by preparing sandwiches and salads.
• Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
• Responded promptly to customer complaints regarding food quality or service issues.
• Kept track of food waste and spoilage to ensure minimal loss.
• Managed inventory of supplies and promptly communicated the needs to the supervisor to ensure uninterrupted kitchen operations.
• Arranged food items on the brunch buffet line for efficient service.
• Prepared vegetables and garnishes for timely meal preparation and presentation.
• Supported preparation of all menu items, ensuring quality and consistency for salads, appetizers, and entrees.
• Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
• Transported trash to dumpster, properly disposed of expired food items.
• Followed recipes and customer requests to prepare meals.
• Peeled and cut fruit and vegetables to prepare for cooking or serving.
• Monitored inventory to keep adequate stock of food items and supplies.
• Acquired new skills to support the team and further accommodate customer needs.
• Stored perishable food items in a freezer or refrigerator to protect from spoilage.
• Operated industrial mixers and other food processing machinery to support kitchen operations.
• Prepared garnishes to complement dishes on menu.
• Facilitated efficient communication between kitchen staff and front-of-house teams.
• Assisted with special event catering and preparation, including setup and food service.
• Handled garbage disposal and recycling following established kitchen protocols for cleanliness.
• Assisted with receiving food deliveries and systematically organizing supplies in storage areas.
• Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
• Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
• Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
• Ensured proper storage of food supplies to minimize waste and maintain freshness.
• Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
• Maintained an organized workstation, ensuring tools and ingredients are readily available.
• Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
• Monitored food temperature during storage and preparation to adhere to food safety standards.
• Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
• Delivered high standards of customer service during busy shifts, enhancing the dining experience in a fast-paced environment.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Stored food in designated containers and storage areas to prevent spoilage.
• Cleaned and sanitized utensils, dishes or silverware.
• Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
• Prepared workstations with ingredients and tools to increase efficiency.
• Distributed food to waiters and waitresses who served customers.
• Cut or sliced meat, poultry, and seafood to prepare for cooking processes. meat, poultry and seafood to prepare for cooking.
• Prepared variety of foods according to exact instructions and recipe specifications.
• Observed food safety and sanitation protocols to reduce germ spread.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.