Diego Gonzalo Valdivia Vizcarra

• Managed full-cycle mobile application development projects for e-commerce and various industry clients
• Planned, designed, and scheduled phases for large projects.
• Coordinated project onboarding, client consultation, and conceptualization through to final delivery and ongoing post-launch support
• Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
• Oversaw app store approvals in compliance with App Store and Google Play guidelines, ensuring timely and seamless releases
• Supported QA and UX design teams while implementing Customer Success strategies to proactively reduce churn and boost client engagement
• Drove upselling initiatives by monitoring KPIs and advising clients on push notification strategies

Key Achievements:

• Increased company Monthly Recurring Revenue (MRR) by 220% within three years
• Doubled the client base and reduced project delivery times from 4 to 2 weeks on average
• Tripled the customer Lifetime Value (LTV) and raised client MRR by 60% over the past 12 months despite evolving market profiles and increased competition

• Deliver high-stakes simultaneous interpretation services for a prominent streaming channel of the Republican Party.
• Interpretation of all major rallies and campaign events before and after election, including inauguration and High Level meetings.

• Executed similar project management responsibilities as at MobiLoud, contributing directly to the strategic sales and growth initiatives that led to the successful acquisition of the startup

• Provided critical video interpretation services for leading U.S
• Hospitals, accumulating over 7,000 hours of experience
• Facilitated effective communication in high-pressure medical environments, working with top-tier healthcare institutions

• Developed and implemented robust business strategies, negotiating deals worth approximately $1.5 million
• Cultivated and secured new business opportunities with Mobile Network Operators (MNOs), over-the-top (OTT) service providers, Value Added Services (VAS), and satellite clients across the Americas
• Strengthened the presence of Latin American companies in the competitive Indian market