Edson Sia
Magdalena Del Mar,LIM
Summary
Experienced Medical Interpreter with over three years of expertise in providing accurate Spanish to English interpretation in healthcare settings. Skilled in facilitating clear communication between medical professionals and patients, ensuring understanding and compliance with treatment plans. Dedicated to maintaining confidentiality and delivering compassionate service to support patient care.
Overview
3
3
years of professional experience
Work History
Spanish Medical Interpreter
E-Voque
07.2023 - Current
- Deliver accurate and culturally sensitive interpretation during patient consultations, procedures, and family meetings.
- Maintain professional boundaries and adhere strictly to confidentiality policies and ethical standards.
- Facilitate communication between patients, families, and healthcare providers, ensuring understanding and compliance with medical advice.
- Contribute to the healthcare team by providing linguistic support, promoting clear and effective communication.
Spanish Medical Interpreter
Bilingual
02.2023 - 07.2023
- Rendering correct concepts and meanings according to the different types of calls. Not only medical but also dental care,
financial, banking, and insurance calls. I maintained clear pronunciation, was polite, used right and kind expressions in
both languages and remained unbiased. All this is supported by a high QA score since the first month.
Facilitated smooth transition among patients, patient's family members, visitors, and hospital employees in English &
Spanish. Providing responsive services to the Doctor on duty and patients
Spanish Medical Interpreter
Teleperformance
01.2021 - 11.2022
- Over-the-phone medical interpreter after a month in costumer service. My duties were to provide an accurate
interpretation of medical scenarios in direct service to health care providers. These professionals needed assistance
when dealing with Spanish-speaking patients.
Responsible for remaining within the parameters of the interpreter role. Complying with all privacy and confidentiality
policies when communicating patient information.
Here I worked more than 4 thousand hours of interpretation.
Education
Certificate in English Language - English
ICPNA
Lima, Perú06.2009
Skills
- Bilingual Proficiency
- Medical Terminology Knowledge
- Cultural Competence
- Active Listening
- Confidentiality
- Interpersonal Skills
- Attention to Detail
- Problem-Solving
- Note-taking
- Ethical Practice
Additional Information
Timeline
Spanish Medical Interpreter
E-Voque
07.2023 - Current
Spanish Medical Interpreter
Bilingual
02.2023 - 07.2023
Spanish Medical Interpreter
Teleperformance
01.2021 - 11.2022
Certificate in English Language - English
ICPNA
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