Edwin Jean Karlo Arias Arancibia
Arequipa,ARE
Summary
Engineer with a degree in business administration with vast experience in the commercial and financial area with proven skills in team management, always focused on results, committing his skills and abilities to the development of the organization.
Overview
17
17
years of professional experience
Work History
Medical Interpreter
Teleperformance
12.2023 - 05.2024
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
Operational Supervisor
M&A Electric SAC
06.2022 - 06.2023
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Monitored progress regularly, adjusting strategies as needed based on performance metrics evaluation.
- Managed a team of employees for increased productivity and a strong work culture.
- Developed and enforced safety protocols, ensuring a secure work environment for all staff members.
- Reinforced company values through leading by example, maintaining integrity while achieving business objectives.
- Reduced overhead costs with diligent budget management and resource allocation.
- Optimized resource allocation to maximize efficiency while minimizing waste in the workflow process.
- Established clear communication channels, fostering an open dialogue between team members and management.
- Conducted regular performance evaluations, offering constructive feedback that encouraged personal growth among team members.
Sales Executive - Key Accounts
ProHygiene
06.2021 - 05.2022
- Generated a high volume of repeat business through exceptional account management and customer service skills.
- Utilized extensive product knowledge to upsell additional services, expanding the company''s footprint within existing client accounts.
- Proactively identified potential risks and challenges within accounts, implementing mitigation strategies to prevent loss of business.
- Organized successful trade show exhibits and networking events to promote company offerings and establish connections with potential clients.
- Managed a portfolio of strategic accounts, consistently meeting or exceeding sales targets and performance metrics.
- Maintained accurate records of all interactions with key accounts, ensuring seamless communication across internal departments involved in account management processes.
- Delivered compelling presentations during client meetings, effectively communicating the value proposition of our products and services.
- Leveraged CRM software to track client interactions efficiently and identify areas for improvement in the sales process.
Sales Supervisor
Banco De Credito
11.2015 - 11.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Financial Advisor
Banco De Credito
07.2007 - 11.2015
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
Education
Engineer in Business Administration - Business Administration And Management
University Of Tarapaca
Chile01.2021
IELT Degree in English Language Teaching - English Education
Thomas Jefferson Institute
Arequipa, Peru12.2007
Proficiency in English Language - English
CCPNA North American Peruvian Cultural Center
Arequipa12.2005
Bachelor of Computer Science - Computer And Information Sciences
Instituto Del Sur ISUR
Arequipa01.2004
Skills
- Medical Terminology
- Strong Memory Retention
- Sight Translation
- Language Fluency
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Standard Operating Procedures
- Lean principles
- Warehouse Operations
- Customer Relations
Languages
Spanish
Native language
English
Proficient
C2
French
Intermediate
B1
Timeline
Medical Interpreter
Teleperformance
12.2023 - 05.2024
Operational Supervisor
M&A Electric SAC
06.2022 - 06.2023
Sales Executive - Key Accounts
ProHygiene
06.2021 - 05.2022
Sales Supervisor
Banco De Credito
11.2015 - 11.2021
Financial Advisor
Banco De Credito
07.2007 - 11.2015
Engineer in Business Administration - Business Administration And Management
University Of Tarapaca
IELT Degree in English Language Teaching - English Education
Thomas Jefferson Institute
Proficiency in English Language - English
CCPNA North American Peruvian Cultural Center
Bachelor of Computer Science - Computer And Information Sciences
Instituto Del Sur ISUR
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