Edmundo Pacheco
Trujillo
Summary
Highly tolerant professional dedicated to supporting safe classroom and business environment. Energetic and motivated with knowledge in various subjects with focus on progressive learning and problem-solving real life situations.
Overview
11
11
years of professional experience
Work History
Financial Medical Interpreter
Grupo Noa International
04.2024 - Current
- Demonstrate professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Assist in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
- Serve as medical mediator for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Provide services to families during process of scheduling initial visit and coordination of ongoing treatment.
Logistic Services
Nogalcucho Inversiones Y Servicios
03.2023 - 03.2024
- Deliver outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provid exceptional service to clients, fostering strong relationships and repeat business.
- Manage internal documentation for clients and suppliers.
- Organize receipts, invoices and material transportation guides.
- Identify current housing and security needs of beneficiaries.
- Prospect and coordinate meetings with new suppliers.
Bilingual Agent
Teleperformance Peru
04.2022 - 12.2022
- Facilitate smooth business transactions, interpreting contracts and legal documents between parties.
- Enrich in advanced knowledge of client products, services and tracking, documented and retrieved information in call tracking database.
- Maintain comprehensive records of all interactions with clients, ensuring efficient follow-up actions were taken when needed.
- Provide international customer service through calls, emails and live chats.
- Use resources to reduce service time between clients.
Logistic Services
Grupo Empresarial Construye S.A.C.
01.2016 - 03.2022
- Request projects of national interest: Mi Vivienda, Techo Propio.
- Prepare and review files for government institutions (Fondo Mi Vivienda).
- Organize the identifications, requirements and savings of the program beneficiaries.
- Control costs and budgets of materials necessary for each home.
Customer Service
Inversiones CESCAR S.A.C.
Trujillo
01.2013 - 12.2015
- Prospect and retain clients.
- Manage kardex to organize spare parts and supplies.
- Replenish stock in public display cases.
- Prepare and send orders to customers.
- Control store personnel and instruct them in new sales techniques.
Education
Graduted in Management And International Business -
Universidad Privada Del Norte
Trujillo12.2017
Certified Advanced English Level -
Instituto Cultural Peruano Norteamericano - ICPNA
Trujillo2009
Skills
- Teaching skills
- Microsoft Office
- Work in groups
- Conflict resolution
- Multitasking
- Time Management
- Problem-solving abilities
Quote
The only day wasted is the one where you learned nothing.
E.Pacheco (2024)
Timeline
Financial Medical Interpreter
Grupo Noa International
04.2024 - Current
Logistic Services
Nogalcucho Inversiones Y Servicios
03.2023 - 03.2024
Bilingual Agent
Teleperformance Peru
04.2022 - 12.2022
Logistic Services
Grupo Empresarial Construye S.A.C.
01.2016 - 03.2022
Customer Service
Inversiones CESCAR S.A.C.
01.2013 - 12.2015
Graduted in Management And International Business -
Universidad Privada Del Norte
Certified Advanced English Level -
Instituto Cultural Peruano Norteamericano - ICPNA
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