Erik Gonzalo Yauri Castillo
Arequipa
Summary
I am a Bachelor of Psychology focused in the organizational and human resources area. I am a curious person always willing to know more about everything I am interested in, specially my career and technology. I am interested in the area of recruitment and developing of people and I am looking to improve and learn deeply in this fields. Also I have knowledge of programming and coding, knowing the concepts from the IT field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialist Sourcer
Manpower
Arequipa, Peru
08.2023 - Current
- Explained job duties, compensation and benefits to potential candidates.
- Identified, engaged, and built relationships with passive candidates through various channels such as LinkedIn, job boards, professional networks, referrals, and other online sources.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Reviewed applications, resumes against job requirements; conducted phone screens, interviews; provided assessments and reference checks where applicable.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Utilized Boolean search strings to optimize searches for targeted profiles.
- Answered calls per shift to assist with customer questions and concerns.
Customer Support
Teleperformance
Lima
11.2022 - 02.2023
- I was in charge of taking calls and sending emails in order to assist all the customers of the platform
- Filling the data and tag all the issues I received in order to fill it in the database
- Also I assisted coworkers in finding the solutions to their issues and working with lots of information to retrieve in order to use it in the best situation.
Consultant
Dekoding
Arequipa
01.2022 - 02.2022
- Perform an analysis of the situation of the company and the employees
- Application and correction of psychometric tests to the employees
- Personal interviews with all the staff as introduction and as delivery of the results of tests
- Preparation of the final reports showing the situation of the company in the areas of: Satisfaction and Working environment
- Elaborated action plans to improve the weak areas in the company and individually to the employees.
Apprenticeship - Clinical Psychology
Universidad Católica San Pablo
Arequipa
03.2021 - 06.2021
Apprenticeship - Organizational Psychology
Universidad Católica San Pablo
Arequipa
08.2020 - 12.2020
Waiter
Butte 66
Gunnison
12.2019 - 03.2020
Education
Diploma - Specialization in Human Resourcers
Pontificia Universidad Catolica Del Peru
Lima09-2023
Diploma: Organizational Psychology Universidad Católica San Pablo -
Universidad Catolica San Pablo
Arequipa11.2022
Specialization: Human Talent Management Universidad Católica San Pablo -
Universidad Catolica San Pablo
Arequipa10.2022
Bachelor's Degree - Psychology
Universidad Católica San Pablo
Arequipa12.2021
Bachelor in Psychology Universidad Católica San Pablo -
Skills
- Collaborative
- Empathy
- Flexibility
- Technology Domain
- Communication Skills
- Customer Relations
Certification
Cambridge Michigan Language Assessment, 2016
Personal Information
Gender: Male
Languages
Spanish
First Language
English
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2
Timeline
Specialist Sourcer
Manpower
08.2023 - Current
Customer Support
Teleperformance
11.2022 - 02.2023
Consultant
Dekoding
01.2022 - 02.2022
Apprenticeship - Clinical Psychology
Universidad Católica San Pablo
03.2021 - 06.2021
Apprenticeship - Organizational Psychology
Universidad Católica San Pablo
08.2020 - 12.2020
Waiter
Butte 66
12.2019 - 03.2020
Diploma - Specialization in Human Resourcers
Pontificia Universidad Catolica Del Peru
Diploma: Organizational Psychology Universidad Católica San Pablo -
Universidad Catolica San Pablo
Specialization: Human Talent Management Universidad Católica San Pablo -
Universidad Catolica San Pablo
Bachelor's Degree - Psychology
Universidad Católica San Pablo
Bachelor in Psychology Universidad Católica San Pablo -
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