ERLIN SHKEMBI
Waterbury
Summary
I am currently pursuing a Bachelor’s in Software Engineering at Southern New Hampshire University, maintaining a 4.0 GPA while developing strong skills in programming, software design, and problem-solving. My academic work is strengthening my foundation in algorithms, software development methodologies, and real-world application building, preparing me to contribute effectively in modern engineering environments.
Overview
7
7
years of professional experience
Work History
Owner and Manager
Shkembi Masonry LLC
05.2023 - Current
- Oversee daily operations of the masonry company, managing a team of 6 employees.
- Coordinate projects with clients, ensuring quality control and timely completion.
- Handle budgeting, scheduling, and procurement of materials.
- Provide leadership and training to staff to enhance team efficiency and skill development.
Amazon Driver
Alpha Logistic
02.2024 - 05.2025
- Efficiently delivered packages to customers, ensuring timely and accurate deliveries while maintaining excellent customer service.
- Managed routes and schedules using GPS navigation to optimize delivery times and minimize delays.
- Inspected and maintained delivery vehicles to ensure safe and reliable transportation.
- Adhered to company policies and safety protocols to guarantee secure handling of packages and a positive customer experience.
Power Equipment Operator
Macy's
09.2023 - 01.2024
- Operated forklifts and pallet jacks to safely move, load, and unload merchandise throughout the warehouse
- Performed accurate inventory counts, stock checks, and product labeling to support daily warehouse operations
- Used handheld scanners and computer systems to track incoming and outgoing inventory and update stock records
- Maintained a clean and organized work area, following safety procedures and warehouse guidelines
- Assisted with receiving and processing shipments, ensuring items were sorted and stored in the correct locations
- Coordinated with team members to complete high-volume tasks efficiently and meet department productivity goals
Barista
Dunkin' Donuts
06.2022 - 06.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
Machine Operator
MICROBEST INC
03.2022 - 12.2022
- Updated daily production logs and informed management of production incidents on non-conformance issues.
- Complied with company and OSHA safety rules and regulations.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Fraud Analyst
Multi Media LLC
03.2021 - 06.2022
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Worked with third-party vendors to access and analyze data and systems.
- Played a key role in the identification and apprehension of fraudsters by working closely with law enforcement authorities.
Recruiter Agent
HeadHunterz
02.2020 - 02.2021
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Collaborated with hiring managers to understand job requirements and expectations.
Retail Sales Associate
T-Mobile
12.2018 - 06.2020
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Software Engineering
Southern New Hampshire University
Manchester, NH05-2027
Associate of Science - Computer Science
CT State Community College
Waterbury, CT08-2025
Certificate - Sound engineer
Muza Academy
Tirana, Albania07.2021
Associate of Science - Computer Science
University of Tirana
Tirana, Albania05.2020
High School Diploma -
Muharrem Collaku
Pogradec, Albania06.2018
Skills
- Leadership
- Communication Skills
- Knowledge of Electrical Engineering
- Mentoring
- Stock Control
- Occupational Safety and Health
- Safety Principles
- Preventive Maintenance
- Auditing Skills
- Beverage Products
- Data Analysis
- Housekeeping Skills
- Punctuality
- Merchandising
- Retail Commerce
- Sales
- Shop Fitting
- Customer Satisfaction
- Loss Prevention
- Cold Calling Sales
- Expediting
- Warehouse Management Systems
- Management Systems
- Regulatory Compliance
- Recruitment
- Talent Management
- Machine Maintenance
- Machinery
- Fraud Prevention and Detection
- Information Technology
- Business Process Improvement
- Customer Service
- Multimedia
- Strategic Thinking
- Success Driven Person
- Trustworthiness
- Forklift Trucks
LANGUAGES
English
Albanian
DETAILS
- Waterbury
- United States
- 8606375462
- Shkembierlin99@gmail.com
Timeline
Amazon Driver
Alpha Logistic
02.2024 - 05.2025
Power Equipment Operator
Macy's
09.2023 - 01.2024
Owner and Manager
Shkembi Masonry LLC
05.2023 - Current
Barista
Dunkin' Donuts
06.2022 - 06.2023
Machine Operator
MICROBEST INC
03.2022 - 12.2022
Fraud Analyst
Multi Media LLC
03.2021 - 06.2022
Recruiter Agent
HeadHunterz
02.2020 - 02.2021
Retail Sales Associate
T-Mobile
12.2018 - 06.2020
Bachelor of Science - Software Engineering
Southern New Hampshire University
Associate of Science - Computer Science
CT State Community College
Certificate - Sound engineer
Muza Academy
Associate of Science - Computer Science
University of Tirana
High School Diploma -
Muharrem Collaku