FADERERA FATAI
Charlottetown, Prince Edward Island
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator (Africa)
Control Risks
10.2023 - Current
- Management of the HR Africa/ EMEA team inbox and queries - Act as the first point of contact for all queries on a daily basis through on-going communication, escalation, and prioritization. Africa regions I covered include South Africa, Nigeria, Senegal, Kenya.
- Responsible for delivering core HR processes and providing an accurate and timely HR administration service across the employee lifecycle in line with agreed SLAs
- Managing and ensuring accuracy of HR Systems, Records and Data Management
- Computation of Payroll and Benefits which includes Collation of the monthly payroll schedules for the Africa entities, tracking each change and providing supporting documents with accuracy
- Manage HR Projects and on-going team priorities - Own and deliver assigned projects and priorities in line with deadlines as agreed with the HR Director MEA
- Consistently ensuring Process improvements - Demonstrate on-going pro-activity in seeking opportunities for improvements and efficiencies.
Human Resources Specialist
Internet Solutions Nigeria Limited (ISN)
08.2020 - 10.2023
- Design, propose and implement human resources strategies, guidelines and policies to meet requirement supporting business needs
- Managing the full employee life cycle process, including attracting candidates, screening, onboarding, reference check; from entry level to managerial level and offboarding
- Identifying training needs and creating training and development plans
- Responsible for performance appraisal and people engagement and development activities
- Ensure articulation of the values and culture of the organization
- Review and maintain the organization structure, job description, SOPs and manning levels in line with business need and requirement
- Fostering employee engagement and maintaining employee's confidence in keeping all human resource information confidential
- Work closely with the Head of Operations (HOO) and Chief Executive Officer (CEO) to identify human resource issues and provide all the necessary support to find solutions to such issues.
Human Resource Recruiter (Risk Management)
Transsnet Financials (Subsidiary of Transsion Holding and Net Ease)
07.2019 - 03.2020
- Working with hiring managers to identify staffing/recruitment needs
- Sourcing for and engaging talents for both immediate talents need and talent pipeline through different channels
- Conducting end to end recruitment for Risk department staff: Collection officers, Underwriters, Field Investigation Officers, Quality Control officers, Tele Investigation Officers
- Thorough screening of prospective hire through interviews
- Compiling recruitment plans for each month
- Ensuring recruitment of risk department staffs monthly (not less than 60 staffs monthly)
- Assist in payroll input for risk department staff on a monthly basis
- Ensuring employee onboarding process is carried out effectively.
Business Support Analyst (Account Officer)
Fosad Consulting Limited
08.2018 - 07.2019
- Ensure proper remittances of pension, and other statutory deductions; WHT, NHF, ECA
- Work closely with the payroll processing team to record and process prompt salary payment
- Assist in addressing issues affecting client's salary payment/pension remittance
- Work closely with the Account officer in charge of tax matters on issues affecting tax with LIRS, FIRS, VAT, as it may affect the organization
- Manage all outsourced staff welfare, compensation and benefits, statutory remittances as approved by law, other regulatory dues based on industry specification
- Ensure monthly reconciliation of accounts
- Filing documentations properly
- Preparing clients invoices and pro forma invoice for salary payment
- Assist in ensuring up to date on receivables
- Assist in the preparation of management reports for management use.
Human Resource Administrator
Yolo Nigeria Ltd (Recruit-Drive)
06.2017 - 07.2018
- Deal with strategic HR
- Preparing company's HR report and ensuring they are carried out in consistently high and acceptable standard
- Ensuring up to date HR documents
- Conducting interviews for entry and mid-level role
- Administering psychometric assessment to potential candidates for both training and recruitment purposes
- Assist in screening, selection and onboarding process for clients
- Payroll Management
- Assist in drafting job description on behalf of client
- Other duties as assigned.
Customer experience team representative
Konga Online Shopping Limited
10.2016 - 05.2017
- Picking customers calls, over a 100 calls per day
- Resolving customers complaints promptly
- Escalating unresolved customer issues to appropriate unit e.g
- Kos delivery, Kongapay team, etc
- Assist customers to place orders via calls for items they wish to buy on the platform
- Cross selling of products on konga platform to customers
- Establish and maintain healthy relationships with customers and co-workers.
Education
Associate Member (ACIPM), Membership number: 3/1701042 -
Chartered Institute of Personnel Management, Nigeria
11.2017
BSc. (Hons.) Accounting -
University of Lagos, Akoka Lagos State
01.2016
West African Senior School Certificate Examination (WASSCE) -
Lighthouse International School, Ikorodu, Lagos
01.2011
Skills
- Skillful in the use of Microsoft office packages, LinkedIn
- Excellent communication and Interpersonal skills
- Confidentiality
- Fluency in public speaking and power point presentation
- Proficient in the use of Microsoft Dynamics D365, Workable, SAGE, ODOO ERP
- Onboarding Coordination
Timeline
Human Resources Coordinator (Africa)
Control Risks
10.2023 - Current
Human Resources Specialist
Internet Solutions Nigeria Limited (ISN)
08.2020 - 10.2023
Human Resource Recruiter (Risk Management)
Transsnet Financials (Subsidiary of Transsion Holding and Net Ease)
07.2019 - 03.2020
Business Support Analyst (Account Officer)
Fosad Consulting Limited
08.2018 - 07.2019
Human Resource Administrator
Yolo Nigeria Ltd (Recruit-Drive)
06.2017 - 07.2018
Customer experience team representative
Konga Online Shopping Limited
10.2016 - 05.2017
Associate Member (ACIPM), Membership number: 3/1701042 -
Chartered Institute of Personnel Management, Nigeria
BSc. (Hons.) Accounting -
University of Lagos, Akoka Lagos State
West African Senior School Certificate Examination (WASSCE) -
Lighthouse International School, Ikorodu, Lagos