Favio Rodrigo Ayala Orellana
Lima,ARE
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Salesperson
Family Business, Car Parts Store
- Provided product benefits and advantages and discussed pricing with interested parties.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Negotiated prices, terms of sales and service agreements.
Sales Assistant
Confeper Hardware Store
2024.01 - 2024.03
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Fielded customer questions to share information about products, availability, and pricing.
Hotel Receptionist
Prince Hotel
2023.01 - 2023.03
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Monitored hotel's budget and financial records.
- Managed cash transactions accurately, maintaining proper financial records for the reception area.
- Facilitated smooth transitions between shifts by conducting thorough handovers of pertinent information between colleagues.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Restaurant Waiter
Marku´s Brasa
2022.01 - 2022.03
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Industrial Engineering
Pontifical Catholic University of Peru
Lima, Perú12.2025
Skills
- Objection handling
- Customer Relationship Building
- Networking
- Cross-selling products and services
- Account Management
- Sales process
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Sales Assistant
Confeper Hardware Store
2024.01 - 2024.03
Hotel Receptionist
Prince Hotel
2023.01 - 2023.03
Restaurant Waiter
Marku´s Brasa
2022.01 - 2022.03
Salesperson
Family Business, Car Parts Store
Bachelor of Science - Industrial Engineering
Pontifical Catholic University of Peru
Similar Profiles
Alessandro LinsalataAlessandro Linsalata
Inventory and Warehouse Optimization Specialist at Car Parts StoreInventory and Warehouse Optimization Specialist at Car Parts Store
Shruti ShikhaShruti Shikha
Storekeeper at Running my family business (cosmetic store) since last 6years.Storekeeper at Running my family business (cosmetic store) since last 6years.
Josue Yepez MoraJosue Yepez Mora
Retail Sales Associate at Sara Clothing Store- Family BusinessRetail Sales Associate at Sara Clothing Store- Family Business