Fernando Carrion Villalva
Lima
Summary
Tireless Network Operations Manager ready to provide 24-hour oversight of NOC integrity and security. Knowledgeable in all new and emerging tools to harden and optimize network infrastructure. Committed to offering dependable operational integrity and exceptional uptime figures. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 10 years of progressive IT experience.
Overview
12
12
years of professional experience
Work History
Network Operations Center Supervisor
IPTP Networks
07.2018 - Current
- Planned, implemented and supervising optimal functions of Peru Network Operation Center.
- Installed monitoring tools, defining alarm conditions to illicit automated and human responses to faults and attempted intrusions about our global IP/MPLS network.
- Designed specific escalation processes for detected faults and accomplish with customers SLA, defining response hierarchies to promote optimal outcomes. Provide technical support at the first and second escalation level for services, like IP Transit, IX Transit and servers support.
- Maintained flexible schedule and responded to after-hours and weekend emergencies. Leading a high-performing team effectively of 10 engineers, cooperative with partners from Asia and Europe, strong soft abilities.
Network Operations Center Engineer
Ibermatica
02.2016 - 07.2018
- Recommended proactive approaches to leadership team to improve stability of infrastructure components. Supervision of alarms related to elements of the submarine and terrestrial networks SAM-1, PCCS and Marea.
- Led preventive and corrective network and infrastructure maintenance requirements. Troubleshooting with field teams around South America
- Exceeded SLA standards for response times and problem resolution.
- Managed Ciena, Infinera and Alcatel technologies systems. CRM and REMEDY tools
Engineering Training
América Móvil Perú S.A.C
10.2011 - 10.2013
- Learned and adapted quickly to new technology and software applications as MPLS/IP network technologies, equipment configuration Cisco and Alcatel. Core network monitoring GPRS-Huawei (SGSN and GGSN) IPRAN (Alcatel-Lucent), KPIs management
- Cultivated interpersonal skills by building positive relationships with others,
Education
Executive Program in Soft Skills -
EY
Lima, Perú07.2022
Lean Six Sigma Black -
Pacífico Business School
Lima09.2021
Telecommunication Engineering Degree Course -
Pontifica Universidad Católica Del Perú
Lima, Perú07.2020
Itil 4 Fundamentals -
New Horizons Peru
07.2020
Project Management - PMBOK (Sixth Edition) -
Pontifica Universidad Católica Del Perú
Lima, Perú02.2019
Bachelor of Science - Telecommunications Engineer
Pontifica Universidad Católica Del Perú
Lima, Perú04.2016
Skills
- Testing and Quality Assurance
- Performance Monitor
- Workload Streamlining
- Network Operations and Service Management
- Incident Management
- Customer Care
- Staff training
- Project coordination
- Team management
- Critical thinking
- Multitasking abilities
Traveling
Travel around the world and learn about different cultures and realities
Languages
English
Advanced
C1
Timeline
Network Operations Center Supervisor
IPTP Networks
07.2018 - Current
Network Operations Center Engineer
Ibermatica
02.2016 - 07.2018
Engineering Training
América Móvil Perú S.A.C
10.2011 - 10.2013
Executive Program in Soft Skills -
EY
Lean Six Sigma Black -
Pacífico Business School
Telecommunication Engineering Degree Course -
Pontifica Universidad Católica Del Perú
Itil 4 Fundamentals -
New Horizons Peru
Project Management - PMBOK (Sixth Edition) -
Pontifica Universidad Católica Del Perú
Bachelor of Science - Telecommunications Engineer
Pontifica Universidad Católica Del Perú
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