Francelis Roseli Espinoza Osio
Lima
Summary
Throughout my career I've led successful sales teams and together we have contributed to the growth and contribution to the expected Budget. My passion for sales drives me every day to look for development and growth opportunities for myself, my team and the company where I work.
I'm a professional with more than 10 years of experience in the commercial area, Expert in RETAIL; Specialized in the sale of services; specifically in Logistics. Extensive knowledge in creating sales strategies to keep the team highly motivated and therefore meet the sales budget. Also, I have experience in campaigns, events for collaborators and clients, promotions to increase customer traffic in stores, etc.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Gerente de Partners
DHL EXPRESS MÉXICO
Ciudad México
01.2022 - 01.2024
- Head of Commercial Partners, more than 900 commercial partners who sell DHL services, B2C, and B2B. Team of 7 people, including 2 Sr. Sales Executives, 4 Sales Executives, and 1 analyst. Establish the strategy for the year to comply with the Budget, campaigns and promotions for commercial partners, contract monitoring, review compliance with the use of the Partners' brand. Among others.
Supervisor de Retail
DHL EXPRESS MÉXICO
Ciudad México
01.2019 - 01.2022
- Sales supervisor of 16 DHL stores; With a Head Count of 25 people. Monitor customer traffic, sales budget compliance, create sales strategies and campaigns to ensure compliance. Ensure compliance with team training, conduct 1:1 sessions to review store performance and opportunities for improvement.
Gerente de Retail
DHL EXPRESS VENEZUELA
Caracas
01.2017 - 01.2018
- Head of the Commercial Retail channel, with responsibility for the strategy to meet sales objectives, working as one with the Marketing team to create strategies, advertising, and campaigns to increase customer traffic in stores and at Partners. I manage more than 60 people and 460 commercial partners.
Supervisor de Retail
DHL EXPRESS VENEZUELA
Valencia
01.2015 - 01.2017
- Commercial supervisor of 8 DHL stores. With a Head Count of 18 people. Monitoring customer traffic, sales budget compliance, creation of sales strategies, and campaigns to ensure compliance. Ensure compliance with team training, conduct 1:1 sessions to review store behavior and opportunities for improvement. 80% of the stores were in other cities in the country, thus developing remote work.
Ejecutiva de Ventas
DHL EXPRESS VENEZUELA
Maracay
01.2012 - 01.2014
- Manage, maintain, and develop client portfolio (120); acquisition of new clients; compliance with sales budget..
Education
Diplomat - Sales And Marketing Management
Universidad José Antonio Páez
Maracay, Venezuela01.2015
Bachelor - International commerce
Universidad Alejandro De Humboldt
Valencia, Venezuela01.2011
Bachelor - Customs Administration
Colegio Universitario De Admnistración Y Mercadeo CUAM
Cagua, Venezuela01.2007
Skills
- Crisis Manage
- Teamwork
- Leadership
- Negotiations skills
- Time Management
- Training & Development
- Customer Relations
- Analytical
- Public Speaking
Languages
Español: Natal, Inglés: B2 - MCER
Training
- Curso Certified international specialist | Duración: 12 HRS | (2010)
- Curso Inglés nivel Jr | Duración: 90 HRS | (2010)
- Curso Inducción especifica Aduanas y Gateway | Duración: 21 HRS | (2011)
- Curso English course a foreing language | Duración: 540 HRS | (2014)
- Curso Ser miembro efectivo de un equipo | Duración: 4 HRS | (2014)
- Curso Principios básicos de coaching | Duración: 4 HRS | (2014)
- Curso Como avanzar en una venta compleja | Duración: 4 HRS | (2014)
- Curso Comunicarse como un líder | Duración: 4 HRS | (2014)
- Curso CIM el gerente exitoso de DHL EXPRESS del siglo XXI | Duración: 24 HRS | (2015)
- Curso CIM Supervisory excellence – communication essencials | Duración: 48 HRS | (2016)
- Curso CIM Coaching | Duración: 72 HRS | (2023)
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Certification
- Course: Basic workshop on industrial hygiene and safety|Duration: 4 HRS | (2009)
-Course: Certified international specialist |Duration 12 HRS | (2010)
- English Course Basic Level Jr |Duration: 90 HRS | (2010)
- Course Specific induction for Customs and Gateway|Duration: 21 HRS | (2011)
- Course English course a foreing language |Duration: 540 HRS | (2014)
- Course Being an effective member of a team |Duration: 4 HRS | (2014)
- Course Basic principles of coaching Duration: 4 HRS | (2014)
- Course Communicating like a leader How to move forward in a complex sale |Duration: 4 HRS | (2014)
- Course Communicate like a leader| Duration: 4 HRS | (2014)
- Course CIM The successful DHL EXPRESS manager of the 21th century |Duration : 24 HRS
| (2015)
- Course CIM Supervisory excellence – communication essencials |Duration : 48
HRS | (2016)
- Course CIM Coaching |Duration :72 HRS | (2023)
Timeline
Gerente de Partners
DHL EXPRESS MÉXICO
01.2022 - 01.2024
Supervisor de Retail
DHL EXPRESS MÉXICO
01.2019 - 01.2022
Gerente de Retail
DHL EXPRESS VENEZUELA
01.2017 - 01.2018
Supervisor de Retail
DHL EXPRESS VENEZUELA
01.2015 - 01.2017
Ejecutiva de Ventas
DHL EXPRESS VENEZUELA
01.2012 - 01.2014
Diplomat - Sales And Marketing Management
Universidad José Antonio Páez
Bachelor - International commerce
Universidad Alejandro De Humboldt
Bachelor - Customs Administration
Colegio Universitario De Admnistración Y Mercadeo CUAM
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