Francisco Ismael Mujica
Lima
Summary
Account Manager and innovation believer. Supported on account teams to generate new ideas, passionate on leadership to get real any business case , always challenging status quo. Experienced Salesperson with more than 10 years working on segments as packaging, industrial, massive consumption. Geared to achieve company goals and keep business dynamism. Long proficiency in B2B and customer experience.
Overview
9
9
years of professional experience
Work History
Customer Manager
THE DOW CHEMICAL COMPANY
07.2022 - Current
- Lead and manage all sales operations for the Packaging and Specialty Plastics business. Build and manage all aspects of a sales department in the Andean region inclusive of leading management, account management, business analytics and channel development.
- Identify and research potential clients and synergies throughout the company. Develop and maintain stakeholders relationships and collaborations.
Key Account Manager
3M
09.2019 - 02.2021
- Business leader of 5 big key accounts that represented more than 30% annual turnover
- Responsible for develop and manage Hardware Channel Sales through distributors assigned, generate different proposal values to make a positive impact into the market and achieve company goals.(Sell in, Sell out, Coverage and market penetration)
- Develop distributor Salesforce team as a channel sales manager to gain the share of pocket into the client and obtain feedback from market
- Lead processes as Joint Business Plan to get real, company and customers, entitlement results
- Employed mathematical skills to calculate purchase, negotiate price and draft contract
- Leveraged CRM software skills to generate pipeline and account reports weekly.
Key Account Manager
Gerdau
01.2015 - 12.2019
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting
- Develop and Implement loyalty programs into channel sales in different territories as Lima, Ayacucho and Ica to distributors assigned
- Lead sales team 58 sales executives within 5 different geography locals, giving them support, motivation and coaching
- Attract new distributors where our coverage and presence were low and had growth potential according to desired distributor profile.
Education
Master of Science - Business Analytics And Data Management
EAE Business School
Barcelona, España10.2024
Associate of Science - Marketing Strategy
COLUMBIA BUSINESS SCHOOL
04.2021
Associate of Science - Sales And Distribution
ESAN BUSINESS SCHOOL
12.2015
Bachelor of Science - MARKETING
ESAN BUSINESS SCHOOL
Lima, Peru07.2013
Skills
- Sales Forecasting
- Exceptional Negotiation skills
- Sales tracking
- Market knowledge
- Database management
- Leadership
- Teamwork
- Customer Intimacy
- Account management
Accomplishments
- Develop and introduce more than 5 categories products into “La Canasta” webpage from the most important Distributor in pandemic time.
- Execute “Gana Más” campaign into 2020 Q3 and get +30% in total results.
- Achieve Operation Plan in 2020 obtain more than 100% in Q3 y Q4 considering pandemic time.
- Execute Joint Business Plan Budget to 100% obtain a ROI more than 30% in Q3 and Q4
- Implementation Sales Contest to motivate Salesforce team around 200 people in total.
- Improve customer relationship as a result of our manage and communication achieving business rebates more than $200 K in total.
- Sustained sales growth of 7% under own portfolio (2018) EBITDA contribution of 26% to the company's results (2018) Sales team management (58 salespeople) with an ISC of 9 Alliance builder, UNACEM and SIDERPERU to generate a loyalty program into hardware market.
Languages
Spanish
Native language
English
Upper intermediate
B2
Portuguese
Elementary
A2
Activities
Part of volunteering team in "Acción Emprendedora Perú". It is about give different management tools to entrepreneur in order to get real their own business and they can be supported on us as a coach.
Timeline
Customer Manager
THE DOW CHEMICAL COMPANY
07.2022 - Current
Key Account Manager
3M
09.2019 - 02.2021
Key Account Manager
Gerdau
01.2015 - 12.2019
Master of Science - Business Analytics And Data Management
EAE Business School
Associate of Science - Marketing Strategy
COLUMBIA BUSINESS SCHOOL
Associate of Science - Sales And Distribution
ESAN BUSINESS SCHOOL
Bachelor of Science - MARKETING
ESAN BUSINESS SCHOOL
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