Gabriel Bermudez

Bilingual agent in charge of answering queries for VRBO, a company in charge of renting properties worldwide, the campaign was entirely in English Last month I worked in another campaign making reservations for the Extended Stay America Hotel in the United States, helping clients to manage reservations, this campaign was also entirely in English.

Bar Assistant and later Bartender -In charge of the mise en place of the bar. -In charge of cleaning the bar -In charge of preparing alcoholic beverages according to customers' requirements. -Highlighted management at the time of rush hour -In charge of customer service.

Calling prospective clients to offer them dental insurance, the audience was North American and the calls were made in English only.

• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
• Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
• Oversaw business operations, inventory control, and customer service for restaurant.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.

• Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
• Prepared food orders to support waitstaff and other team members.
• Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
• Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
• Collaborated with team members to execute successful daily meal services for up to 200 guests.
• Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.

• Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
• Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
• Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
• Maintained well-organized mise en place to keep work consistent.
• Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.