GABRIELA UCHUYA
Pucallpa
Summary
Customer-focused and multilingual professional with a Bachelor's Degree in Secondary Education specializing in English, currently training as a Commercial Aviation Cabin Crew. Proven experience in customer service and team leadership, developed during over a year of progressive roles in the restaurant industry, from waitress to administrator. Adept at problem-solving, team management, and delivering personalized service. Fluent in Spanish and English (CEFR B2). Eager to combine my academic background, leadership experience, and passion for the aviation industry to contribute to a world-class airline.
Overview
1
1
year of professional experience
Work History
Restaurant Manager
SARTENES Y FOGONES S.A.C
Pucallpa
01.2023 - 05.2024
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ensured compliance with all food safety regulations and sanitation standards.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Commercial Aviation
Centvria
Pucallpa06-2024
Bachelor of Secondary Education, Major in English -
Universidad Nacional De Ucayali
Pucallpa03-2022
Study of English Basic/Intermediate/Advance -
Instituto Cultural Peruano Norteamericano
Pucallpa12-2019
Skills
- Exceptional customer service and interpersonal skills
- Ability to handle diverse customers with empathy and professionalism
- Bilingual in Spanish and English
- English proficiency
- Strong ability to work effectively in a team
- Quick to adapt to dynamic schedules and environments
- Ability to handle high-pressure situations, and remain calm
- Respectful and understanding of diverse cultures and backgrounds
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Restaurant Manager
SARTENES Y FOGONES S.A.C
01.2023 - 05.2024
Commercial Aviation
Centvria
Bachelor of Secondary Education, Major in English -
Universidad Nacional De Ucayali
Study of English Basic/Intermediate/Advance -
Instituto Cultural Peruano Norteamericano
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