Summary
Overview
Work History
Education
Skills
Languages
Timeline
Date of birth and age
Generic

Gianella Jara

Orlando, Florida

Summary

Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Taco Bell Restaurant
03.2024 - 08.2025
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Kitchen Line Cook

Sus Hi Eatstation
01.2024 - 03.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained a clean and organized workstation, ensuring compliance with health department regulations.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
  • Improved food quality by consistently following standardized recipes and maintaining accurate portion control.
  • Reduced food waste by utilizing proper storage techniques and closely monitoring inventory levels.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Cashier

Zaxby's Restaurant
03.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Crew Member

Wendys Fast Food
12.2021 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

High School Diploma -

Lake Nona High School
12500 Narcoossee Rd, Orlando, FL 32832
05-2023

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Punctual and reliable
  • Positive attitude
  • Empathy and patience
  • Customer engagement
  • Multitasking and organization

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Cashier Team Lead

Taco Bell Restaurant
03.2024 - 08.2025

Kitchen Line Cook

Sus Hi Eatstation
01.2024 - 03.2024

Cashier

Zaxby's Restaurant
03.2023 - 07.2023

Crew Member

Wendys Fast Food
12.2021 - 01.2023

High School Diploma -

Lake Nona High School

Date of birth and age

11/30/2004 - 20 year old

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Gianella Jara