Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Gonzalo Santa Cruz

Gonzalo Santa Cruz

Lima,

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. , also with knowledge about medical records, eligibility, referrals and authorizations.

My goal is to grow as an integral professional using my skills, values and competencies for constant improvement of the company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant and Digitizer

IDES
10.2017 - 10.2018
  • Enter data and information into computer systems that feed administrative processes.
  • Administration of staff data, such as overtime sheets, likewise students information.
  • Collect correspondence and deliver to appropriate department.

Administrative Assistant

Clinic San Martin
01.2017 - 06.2019
  • Supported executive staff through scheduling meetings, and preparing crucial documents.
  • Collect correspondence and deliver to appropriate department or staff member.
  • Archiving systems management.
  • Ensure that important documents are properly recorded and stored.

Data Entry

WAC
06.2022 - 07.2023
  • Performed data entry tasks and maintained accurate records.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Maintained master calendar and spreadsheets for enrollments and data entry into protocol management system.
  • Provide information about benefits for a type of specialist doctor or PCP.
  • Get referrals and authorizations on time.

Education

High School Diploma -

IEP Bautista
Pucallpa
12.2015

Computing

IDACEP
Lima
12.2016

Banking And Finances

IDACEP
Lima
01.2017

Banking Administration

IDEPRO
Lima
03.2019

Administrative Procedure And File Management

IDES
Lima
03.2019

Skills

  • Data Security
  • Word Processing
  • Document Preparation
  • Active Listening
  • Collaborative Team Player
  • Efficient multi-tasker
  • Attention to Detail
  • Flexible and Adaptable

Certification

  • Certified Microsoft Word, Cibertec - 07/2010
  • Certified Microsoft Excel, Cibertec - 06/2011
  • Certified Service Quality in Customer Service, IDES - 05/2018

Languages

Spanish
Native language
English
Upper intermediate
B2
Portuguese
Beginner
A1

Timeline

Data Entry

WAC
06.2022 - 07.2023

Administrative Assistant and Digitizer

IDES
10.2017 - 10.2018

Administrative Assistant

Clinic San Martin
01.2017 - 06.2019

High School Diploma -

IEP Bautista

Computing

IDACEP

Banking And Finances

IDACEP

Banking Administration

IDEPRO

Administrative Procedure And File Management

IDES
Gonzalo Santa Cruz