Hannah Shutka
Customer Support & Administrative Professional
Lima
Summary
Dedicated and detail-oriented professional with a proven track record in customer service and administrative support. Skilled in managing customer inquiries, resolving issues, and maintaining accurate records in dynamic environments. Expertise in fostering strong relationships through exceptional communication skills and keen attention to detail, developed through extensive experience in customer-facing roles and data management. Committed to excellence and reliability, with a background in humanitarian service with AmeriCorps. Adaptable and results-driven, consistently focused on contributing to team success and enhancing organizational performance.
Overview
7
7
years of professional experience
Work History
Jewelry Production Assistant
Rugged Rosaries
01.2021 - 12.2021
- Assisted in the design of custom jewelry pieces, resulting in satisfied customers and repeat business.
- Maintained accurate records of inventory levels, assisting with the timely reordering of materials as needed.
- Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Plant Merchandiser
Altman Specialty Plants
07.2020 - 09.2020
- Streamlined inventory management through diligent tracking and restocking of plants as needed.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Food & Beverage Service Associate
Nourish & Kalos
08.2019 - 07.2020
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Collaborated with team members to streamline processes and improve overall service efficiency.
Disaster Relief Team Member
Texas Conservation Corps
09.2018 - 06.2019
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Spanish Language Skills
Idiomas PUCP
LimaTranspersonal Psychology Training
AHO Fundacion
High School Diploma -
Robert E Lee High School
Baytown, TexasSkills
Time-Management & Prioritization
Additional Information
AmeriCorps Service Experience
AmeriCorps Conservation Crew Member – Hurricane, Utah - 2016-2017
Assisted with environmental conservation and community projects, including trail construction, habitat restoration, and maintenance of public lands. Worked closely with a diverse team to complete physically demanding tasks while following safety procedures and adapting to challenging outdoor conditions.
AmeriCorps Intern – Socorro, New Mexico - 2017
Supported conservation initiatives through hands-on fieldwork such as habitat improvement, invasive species removal, and land restoration projects. Gained experience in environmental stewardship while developing teamwork, communication, and problem-solving skills in remote settings.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Jewelry Production Assistant
Rugged Rosaries
01.2021 - 12.2021
Plant Merchandiser
Altman Specialty Plants
07.2020 - 09.2020
Food & Beverage Service Associate
Nourish & Kalos
08.2019 - 07.2020
Disaster Relief Team Member
Texas Conservation Corps
09.2018 - 06.2019
Spanish Language Skills
Idiomas PUCP
Transpersonal Psychology Training
AHO Fundacion
High School Diploma -
Robert E Lee High School