Hi, I’m
HAROLD DIEGO TALLEDO CARRILLO
Summary
Enthusiastic, talented and meticulously organized. Currently I'm Car Sales Executive with comprehensive knowledge in automotive area, auto parts and it range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Skilled Parts Sales Associate with expertise in cars sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
8
years of professional experience
Work History
GRUPO PANA - TOYOTA
Car Sales Executive
11.2022 - Current
Job overview
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
- Participated in industry trade shows, networking events, and professional development opportunities to continually refine knowledge and skills in the automotive sales field.
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Enhanced showroom presentation by creating visually appealing displays showcasing key vehicles and their features.
- Utilized CRM software to maintain accurate records of client interactions, preferences, and follow-up activities.
MINVEST HOLDING GILDEMEISTER - HYUNDAI
Salesperson
07.2022 - 11.2022
Job overview
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Organized parts storage and stocked inventory according to established guidelines.
- Stocked and managed stock of parts.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Measured and assessed parts to determine which ones to machine modify to necessary size.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Oversaw team of 2 employees.
ALESE S.A.C. KIA
Sales Representative
09.2021 - 07.2022
Job overview
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Ordered parts for customers.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
INCHCAPE - SUBARU
Parts Representative
11.2019 - 08.2021
Job overview
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Organized parts storage and stocked inventory according to established guidelines.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Ordered parts for customers, repair shops and departments.
MAQGAMA - RENAULT / MAZDA
Parts Sales Representative
04.2018 - 09.2018
Job overview
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Processed all standard and emergency part orders in a timely manner.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
MAQUINARIAS - NISSAN
Parts Representative
10.2016 - 09.2017
Job overview
- Organized parts storage and stocked inventory according to established guidelines.
- Stocked and managed stock of parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
Education
SAN MARTIN DE PORRES UNIVERSITY (USMP)LIMA, PERU
Bachelor of Science from Marketing
02.2018
SALESIANO - "SAINT FRANCISCO"LIMA, PERU
High School Diploma
12.2004
Skills
- Competitor Knowledge and Analysis
- Customer Communication
- Customer Needs Analysis
- Customer Inquiries
- Stocking Parts
- Product Selection and Upselling
- Parts Identifications
- Parts Department Support
- Team Goals
- Marketing Strategies
- Database Management System Software
- Contract and Price Negotiation
- Verbal and Written Communication
- Professional Relationships
- Constructive Feedback
- Industry Trends
Languages
Spanish
Native language
English
Advanced
C1
Portuguese
Upper intermediate
B2
Chinese (Mandarin)
Beginner
A1
Timeline
Car Sales Executive
GRUPO PANA - TOYOTA
11.2022 - Current
Salesperson
MINVEST HOLDING GILDEMEISTER - HYUNDAI
07.2022 - 11.2022
Sales Representative
ALESE S.A.C. KIA
09.2021 - 07.2022
Parts Representative
INCHCAPE - SUBARU
11.2019 - 08.2021
Parts Sales Representative
MAQGAMA - RENAULT / MAZDA
04.2018 - 09.2018
Parts Representative
MAQUINARIAS - NISSAN
10.2016 - 09.2017
SAN MARTIN DE PORRES UNIVERSITY (USMP)
Bachelor of Science from Marketing
SALESIANO - "SAINT FRANCISCO"
High School Diploma
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