Heather Johnson McGee
Kathleen
Summary
Accomplished Administrative Assistant with a proven track record at the University of Georgia, excelling in service excellence and detail-oriented data management. Leveraged strong technical computer skills to enhance departmental efficiency and communication. Successfully implemented process improvements, boosting operational effectiveness by 20%. Recognized for exceptional time management and clerical coordination skills.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
University Of Georgia
09.2024 - Current
- Managed scheduling and coordination of academic events for faculty and students.
- Assisted in maintaining departmental records and databases using university systems.
- Provided administrative support by preparing documents, reports, and presentations.
- Responded to inquiries from students and staff, ensuring timely communication and resolution.
- Assisted with budget tracking and expense reporting for departmental activities.
Secretary
Pulaski County School District
07.2017 - 08.2024
- Managed scheduling and coordinated appointments for administrative staff and faculty.
- Maintained accurate records of student attendance and academic performance data.
- Assisted in developing and implementing office procedures to enhance efficiency.
- Responded to inquiries from parents, students, and staff with professionalism and clarity.
- Organized school events, meetings, and conferences, ensuring smooth operations.
- Implemented document management practices to improve access to essential information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Assistant Manager
Jo's Pizza
02.2015 - 03.2018
- Led cross-functional teams to improve operational efficiency and enhance service delivery.
- Developed training programs for staff, fostering professional growth and increasing team performance.
- Analyzed operational data to identify trends, driving strategic decision-making for resource allocation.
- Collaborated with upper management to implement process improvements that streamlined workflows.
- Managed inventory systems, ensuring accuracy in stock levels and reducing discrepancies.
- Supervised daily operations, maintaining high standards of customer service and satisfaction.
- Coordinated project initiatives, ensuring timely completion aligned with organizational objectives.
Education
Bachelor of Science - Sociology
Georgia Southern University
Statesboro, Ga05-2027
High School Diploma -
Hawkinsville High School
Hawkinsville, Ga06-1998
Skills
- Service excellence
- Detail-oriented data management
- Strong technical computer skills
- Clerical coordination
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Administrative support
Timeline
Administrative Assistant
University Of Georgia
09.2024 - Current
Secretary
Pulaski County School District
07.2017 - 08.2024
Assistant Manager
Jo's Pizza
02.2015 - 03.2018
Bachelor of Science - Sociology
Georgia Southern University
High School Diploma -
Hawkinsville High School