István Esztári
Front Desk Agent
Vac
Summary
Dynamic Front Desk Agent with proven expertise in professional communication in English, Hungarian, and German, honed at Novotel Budapest City. Excelled in greeting visitors warmly, resolving complaints with a friendly demeanor, and maintaining meticulous financial records. Demonstrated exceptional phone etiquette and record-keeping abilities, significantly enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Agent
Novotel Budapest City
Budapest, Budapest
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Garabonciás Kommunikációs És Üzleti Szakiskola
Budapest, Hungary 09.2018 - 07.2022
Skills
- Clear verbal And Written communication (English, Hungarian,German)
- Professional phone etiquette
- Filing and record-Keeping
- Preparing Guest invoices
Greeting Visitors warmly and professionally
Timeline
Front Desk Agent
Novotel Budapest City
02.2023 - Current
High School Diploma -
Garabonciás Kommunikációs És Üzleti Szakiskola
09.2018 - 07.2022
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