James Anthony Poma Castillo
Comas, Lima
Summary
I take every opportunity as a chance to prove myself. I'm a motivated individual with a strong desire to learn and a commitment to personal growth. I believe that with dedication and a willingness to adapt, I am enthusiastic about acquiring new skills and am confident in my ability to quickly become a valuable asset to any team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Agent
Teleperformance SAC
10.2022 - 02.2023
- I helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction about any issue with their Netflix service.
Medicare Insurance Agent
Quore Assitance
11.2019 - 05.2020
- Assist clients with medical health problems, in the currents country and evaluate product bought.
Insurance Sales Agent
Ripley Sac
08.2021 - 12.2021
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Business Owner
Smart Point EIRL
01.2019 - 10.2019
- Advertise my own products and services online,like laptops, PC components, and imports, on social media, and through traditional campaigns to target consumers.
Call Center Agent
Net Axxes Sac
07.2018 - 12.2018
- Advertise products and services through phone calls in campaigns to target ideal consumers.
Education
Student -
Universidad Privada Del Norte
Lima08.2025
Skills
- English Speaker C1
- Persuasive Communication
- Adaptability
- Sales and Upselling
- Training and Development
- Probem-solving
Certification
- Certified Work Experience in Quore Assistance
- Certified Work Experience in Teleperformance
- Certified Course in Xtb Trading as economist
Languages
Spanish
Native language
English
Advanced
C1
French
Intermediate
B1
Timeline
Customer Service Agent
Teleperformance SAC
10.2022 - 02.2023
Insurance Sales Agent
Ripley Sac
08.2021 - 12.2021
Medicare Insurance Agent
Quore Assitance
11.2019 - 05.2020
Business Owner
Smart Point EIRL
01.2019 - 10.2019
Call Center Agent
Net Axxes Sac
07.2018 - 12.2018
Student -
Universidad Privada Del Norte
Similar Profiles
Lizette LeonLizette Leon
Bilingual Support Agent at TELEPERFORMANCE SACBilingual Support Agent at TELEPERFORMANCE SAC
Nathali Cohen GonzalesNathali Cohen Gonzales
Bilingual Costumer Service Agent, DoorDash at Teleperformance Peru SACBilingual Costumer Service Agent, DoorDash at Teleperformance Peru SAC
Jose Antonio AnayaJose Antonio Anaya
Medical Interpreter at Teleperformance Peru SACMedical Interpreter at Teleperformance Peru SAC