Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jémina  Betancourt

Jémina Betancourt

Summary

With a focus on entrepreneurial leadership and international business, my journey includes co-founding üBox, where our team transformed international shopping experiences, scaling user engagement and tripling sales rapidly. Leading üBox, we pioneered strategic initiatives, enhancing customer access to global markets and driving substantial business growth. As I approach my graduation in International Business from Universidad Peruana de Ciencias Aplicadas, my ambition and expertise align with expanding trade boundaries and fostering new business development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mandarin Chinese Associate

Playtech
07.2024 - Current
  • Company Overview: Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech Financials operates both on a B2C and B2B basis.
  • As a Mandarin Chinese Translator and Interpreter for Playtech, I facilitate seamless communication between teams and clients, primarily within the Chinese-speaking market. My responsibilities include translating and interpreting for various aspects of online gaming, ensuring a smooth user experience, and effective cross-cultural interactions.
  • My role involves collaborating with a diverse, global team, enhancing my adaptability and ability to thrive in multicultural environments while contributing to top-tier online gaming services.

Co-Founder

üBox
10.2021 - 09.2023
  • Company Overview: At üBox, we empower customers to shop effortlessly from the U.S. And around the world. Our unique service offers seamless international courier solutions, specializing in shipping from the U.S. to Peru, ensuring fast, reliable delivery for global shoppers.
  • As a co-founder at üBox, I've been the driving force behind the startup's success, managing every aspect of the business.
  • As the leader of my dedicated team, I've spearheaded strategic initiatives and reshaped the landscape of international shopping.
  • Taking charge of everything from day-to-day operations to ideation, I've introduced new product concepts, contributing to our rapid increase from 0 to 25k in followers and the tripling of our sales in less than a month through the creation of compelling, viral content.

Customer Success Analyst

Doktuz Plus
04.2023 - 08.2023
  • Company Overview: At Doktuz Plus, an innovative healthcare technology SaaS company, I had the privilege of serving as a Customer Success Intern
  • My role revolved around ensuring our customers' happiness and success in using our healthcare tech software
  • I took pride in playing a significant role in maintaining customer satisfaction and retention, ultimately contributing to Doktuz Plus's success in the competitive healthcare tech market.

Import Assistant

Funko Space
Lima
03.2021 - 12.2021
  • Company Overview: Funkospace, the premier Peruvian online store specializing in Funko products
  • Discover the widest array of Funkos, including Marvel, DC Comics, Disney, TV series, cartoons, professions, movies, artists, and more
  • As an Import Assistant, my role involves coordinating import processes, collaborating with suppliers, and managing shipments to ensure a diverse selection for all fans

Education

International Business/Trade/Commerce

Universidad Peruana De Ciencias Aplicadas
01-2025

studies - Chinese

Beijing Normal University
01.2024

Business Administration and Management, General

Zegel Ipae
01.2022

Skills

  • Customer service orientation
  • Shipping coordination
  • Multilingual
  • Leadership
  • Transparency
  • Management

Certification

  • Chinese Bridge Delegation 汉语桥
  • StartUPC Experiencie
  • International Logistics and Transportation
  • First Certificate in English
  • Supply Chain Logistics

Languages

Spanish
First Language
English
Proficient (C2)
C2
Chinese (Mandarin)
Upper Intermediate (B2)
B2

Timeline

Mandarin Chinese Associate

Playtech
07.2024 - Current

Customer Success Analyst

Doktuz Plus
04.2023 - 08.2023

Co-Founder

üBox
10.2021 - 09.2023

Import Assistant

Funko Space
03.2021 - 12.2021

International Business/Trade/Commerce

Universidad Peruana De Ciencias Aplicadas

studies - Chinese

Beijing Normal University

Business Administration and Management, General

Zegel Ipae
Jémina Betancourt