Hi, I’m
Jorge Camacho
Lima,Lima
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
years of professional experience
1
Certification
Work History
Geodesia y Topografía SACLima, Lima
Service Manager
08.2012 - Current
Job overview
- Manage and supervise the technical service area of topographic, geodesic and radio communication equipment in order to provide excellent service to customers.
- Develop management indicators that allow measuring compliance with the objectives in the areas of the sales and service.
- Responsible for the implementation and certification of the ISO 9001:2015 standard in all areas of the company.
- Apply the 5s strategy to promote a positive employee environment and provide exceptional customer service.
Vires Group LLCLima, Lima
Assistant IT Coordinator
04.2011 - 03.2020
Job overview
- Generate and upload remotely through VNCs, sales and credit card reports for the different restaurants using Microsoft BI and Quickbooks.
- Manage and generate backups of remote company servers.
- Provide helpdesk support to internal and external clients.
Red de Telecomunicaciones SAJA EIRLTrujillo, Trujillo
Administrator
09.2010 - 06.2012
Job overview
- Develop, supervise, execute and control business plans and strategies according to assigned objectives.
- Responsible for increasing the company's share of business by 20%, achieving scaling from MEDIUM to TOP category.
- Reduce payroll discounts and penalties by 15%, tracking sales through a call center.
Education
North Private UniversityTrujillo - Perú
MBA from Business Administration And Management
04.2011
University Overview
- Delegate MBA Business Administration.
- First place module I and II MBA Business Administration.
Antenor Orrego Private UniversityTrujillo - Perú
Computer And Systems Engineer from Computer Engineering
03.1996
Skills
- Teamwork
- Proactive and positive attitude
- Detail-oriented
- Leadership experience
- Problem-solving abilities
Skills
- Assertive communication
- Computer proficiency
- Microsoft Office experience (Word, Excel, PowerPoint, Outlook)
- Basic knowledge of SAP and Microsoft POWER BI
- Microsoft Windows experience (Windows XP, Server, Windows 7, 10 and 11)
Technical skills
Accomplishments
- Responsible of the implementation of ISO 9001:2015 in the different areas the company
- Responsible for the accreditation and certification of the technical service laboratory by LEICA GEOSYSTEMS.
Certification
- Consulting And Training MABI SAC
Quality Management Systems And Processes - Marh 2021 - Edutin Academy
Business Intelligence with POWER BI - June 2020 - North Private University
English Intermediate - September 2011 - North American Peruvian Cultural Institute
English Basic - April 2003
Timeline
Service Manager
Geodesia y Topografía SAC
08.2012 - Current
Assistant IT Coordinator
Vires Group LLC
04.2011 - 03.2020
Administrator
Red de Telecomunicaciones SAJA EIRL
09.2010 - 06.2012
North Private University
MBA from Business Administration And Management
Antenor Orrego Private University
Computer And Systems Engineer from Computer Engineering
Similar Profiles
Jessica J. HunzikerJessica J. Hunziker
Leadership Team Member at East Sac Community School DistrictLeadership Team Member at East Sac Community School District
Kevin ParkerKevin Parker
Janitor at Tri Sac CleaningJanitor at Tri Sac Cleaning
Luis Pérez MundacaLuis Pérez Mundaca
Asistente Logístico at Naricitas PetShop SACAsistente Logístico at Naricitas PetShop SAC