Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Jorge Urbano

Lima

Summary

Collaborative leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Senior Operations Supervisor

Experis/Manpower Group Peru
04.2019 - Current
  • Supervise Xerox Peru IT/MPS operation deployments. Xerox Datawarehouse usage for building automated reports and analytics.
  • Reduction of core reports elaboration time by 80%.
  • Train employees to maximize team productivity. e.g., MPS Connectivity Project indicators improved from 50% to current 79%
  • Metrics, boards, reports elaboration sharing and analysis for on time decision making.
  • Enforce regulatory and company policy compliance to improve workplace and costs optimization.
  • Encouraged and promoted ideas aligned to business needs and benefits.

Operations Supervisor

Experis/Manpower Group Peru
10.2016 - 04.2019
  • Xerox sites assigned goals and performance monitoring.
  • Sites improvements and optimizations design and implementation.
  • Site assigned labor management.

Operations Supervisor

Adecco Consulting
02.2013 - 10.2016
  • Xerox sites assigned goals and performance monitoring.
  • Sites improvements and optimizations design and implementation.
  • Site assigned labor management.

Education

No Degree - Sociology

Pontificia Universidad Católica Del Perú, Lima Peru
12.2024

Certificate - Excel Specialization / Applications Development

CIBERTEC, Lima Perú
04.2016

Certificate - Apps Development

Netec Perú, Lima Peru
09.2017

Certificate - Capital Markets Analysis And Trading

IPEMEC , Lima Peru
04.2017

Skills

  • Performance Monitoring and Evaluation
  • Data driven analysis
  • Indicators and reports self building
  • Operations Investigation
  • Incident Investigation
  • Goals achievement
  • Divergent thinking
  • Data mining
  • IT business and development high knowledge
  • Broad set of knowledge

Accomplishments

    Recognitions:

    2019 Best operation supervisor

    2017 Best operation supervisor

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved excessive supplies cost which led to new supplies management protocols.

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Senior Operations Supervisor - Experis/Manpower Group Peru
04.2019 - Current
Operations Supervisor - Experis/Manpower Group Peru
10.2016 - 04.2019
Operations Supervisor - Adecco Consulting
02.2013 - 10.2016
Pontificia Universidad Católica Del Perú - No Degree, Sociology
CIBERTEC - Certificate, Excel Specialization / Applications Development
Netec Perú - Certificate, Apps Development
IPEMEC - Certificate, Capital Markets Analysis And Trading

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Jorge Urbano