Jose Huamanchumo Torres
Chiclayo
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casino Manager
PlaySeas Cruises Ltd
, Greece
04.2022 - 11.2023
- Developed and implemented policies and procedures for casino operations.
- Managed daily operations of slot machines, table games, in accordance with established standards.
- Prepared reports related to gaming activities such as revenue generated from slots or tables games.
Sales Promoter - Customer Support Agent
Konecta
Chiclayo, Peru
10.2020 - 04.2022
- Provided excellent customer service by answering questions, solving problems, and responding to inquiries.
- Promoted special deals and encouraged product purchases through effective communication and persuasion skills.
Casino Dealer /Cashier
Silversea Cruise Line
01.2017 - 01.2019
- Assisted players and guests with requests for information regarding gaming floor, slot machines, facilities and upcoming events.
Casino Dealer
Costa Crociere
, Italy
08.2016 - 03.2017
- Dealt a variety of card games including Blackjack, Poker, Baccarat
Casino Dealer
Hotel & Casino Winmeier
, Peru
01.2015 - 03.2016
- Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
- Assisted in maintaining the security of chips, cash, and other gaming equipment.
Education
Flight Attendant
Columbia Institute
Lima04-2020
Skills
- Employee Relations
- Technical knowledge
- Strong leadership
- Reliability
Certification
Basic Safety Training
Security Awareness
Crowd Management
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Casino Manager
PlaySeas Cruises Ltd
04.2022 - 11.2023
Sales Promoter - Customer Support Agent
Konecta
10.2020 - 04.2022
Casino Dealer /Cashier
Silversea Cruise Line
01.2017 - 01.2019
Casino Dealer
Costa Crociere
08.2016 - 03.2017
Casino Dealer
Hotel & Casino Winmeier
01.2015 - 03.2016
Flight Attendant
Columbia Institute
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